Diebold Nixdorf And Air Bank Bridge Physical To Digital Cash Access With Newly Designed Contactless Solution

Air Bank, an emerging financial institution in the Czech Republic, is partnering with Diebold Nixdorf, the global leader in driving connected commerce, based on its ability to innovate and deliver enhanced consumer experiences with the CS 2020 cash dispenser, software and services. The cash dispensers feature a range of advanced software-enabled digital functions, including the ability to authenticate and transact without the use of a traditional card reader or PIN pad.

Air Bank is piloting the new contactless machine that enables consumers to withdraw cash without inserting a card into the card reader. Instead, for user authentication, they can tap a near field communication (NFC)-enabled card, a NFC-stick or a NFC-sticker, that can be stuck onto a smartphone, for example, to the reader and enter their PIN on an encrypted touchscreen. The simplification of the user interface enables consumers to benefit from fast, convenient transaction processing which creates a better consumer experience. The addition of a contactless reader and an encrypted touchscreen for PIN entry further enhances the consumer experience by eliminating the risks of card trapping and skimming attacks.

For the first time—and within less than six months of becoming a combined company—Diebold Nixdorf has rapidly configured and deployed a complete end-to-end solution for Czech Republic’s Air Bank with state-of-the-art hardware technology powered by advanced software and supported with world-class services.

As a recipient of the Red Dot Design Award in 2016, the CS 2020 conveys a minimalistic design and innovative consumer experience, in turn supporting Air Bank’s philosophy of easy-to-use services. “Simplicity is one of the key values of our bank,” said Jaromir Vostry, product manager for cards, at Air Bank. “With enhanced functions, the new contactless ATMs enable customers to withdraw cash as easily, comfortably and securely as they are used when making contactless payments in shops and other places.”

“With the CS 2020, we as a technology innovation leader created a system that merges today’s needs with tomorrow’s vision for cash access for all users. And we are offering the familiarity, security, and functionality consumers expect across retail banking omnichannel environments,” said Dr. Ulrich Näher, senior vice president, systems at Diebold Nixdorf. “As an integral technology partner, we look forward to working with Air Bank to support its successful connected commerce offering.”

The CS 2020 can also be configured to authenticate users cardlessly through pre-staging a transaction on the consumer’s smartphone. Once the transaction is staged, the user receives a secure QR code or one time PIN. When the QR code is scanned or the PIN is entered at the ATM, it quickly dispenses the cash.

Air Bank cooperates with Diebold Nixdorf since its founding in 2011. Since then, Air Bank has invested heavily in the expansion of its self-service channel and plans to grow their existing network of 160 terminals with both contactless and traditional card reader technology throughout 2017.