Peach Payments, a leading and one of Africa’s fastest growing payment service providers and Callpay, an innovative provider of secure payment solutions announce collaboration to provide automated Electronic Fund Transfers (EFT) as well as secure telephonic payment acceptance solutions. The innovative products will enable millions of South Africans to make instant and secure payments when shopping online or during payment processes over the phone and via call centres.
Through this exciting collaboration announced at the 3rd eCommerce MoneyAfrica Conference, customers will now be able to pay online using their cheque, savings or credit card accounts. Merchants that sign up through Peach Payments will be able to accept real-time EFT transfers with instant payment notifications, meaning that goods and services can be released to customers immediately.
Merchants will also gain from lower card acceptance fees, whilst providing more customers with the ability to pay on their website. Not only does EFTsecure allow merchants to accept real-time EFT’s from all 6 major banks in South Africa, but also the ability to process Refunds, a first for the industry.
The telephonic payment solution will enable contact centre agents in companies to accept card payments in a secure and PCI compliant manner without the sensitive payment data being exposed to the agent. While the customer is completing the process, the agent can follow the progress through their console and assist where required. All payments are done over the phone, in real-time.
“We look forward to working with Peach Payments to provide these exciting payment channels for online Merchants. With EFTsecure, an instant EFT payment is done within a few seconds, without the customer having to create a beneficiary, send a proof of payment or wait for confirmation of funds clearing.” – says van der Spuy.
Andreas Demleitner, Co-Founder of Peach Payments, stated, “We’re excited about the partnership with Callpay, as it allows us to offer highly complementary solutions along with our innovative payment products that have already found great adoption in the local market. We’re convinced that both, instant EFT acceptance and telephonic payment solutions will be important components in eCommerce-, insurance- and business payment processes.”