Standard Bank has emerged as the most valuable banking brand on the African continent for 2022 in Brand Finance’s annual ranking of the world’s Top 500 Banking Brands, after increasing its brand value by 26% to USD1.583 billion. This significant increase in brand value has seen Africa’s largest financial services organisation by assets jump 17
Putting customer experience front and centre of your business goals is guaranteed to reap rewards for both customers and staff and positively impact your bottom line. The most effective way to do this is to take a holistic approach to customer experience management (CEM) through the implementation of a streamlined omni-channel application platform that keeps
Absa Group Limited (AGL), in partnership with PureSoftware, have launched a digital wallet, Spark by Absa in Botswana. In addition, AGL have successfully migrated their Timiza mobile banking offering in Kenya to the Arttha platform powered by PureSoftware. Spark by Absa is an innovative bank account that lives outside the traditional bank branch and is
While South Africa may lag behind other countries in some areas, its banking and payments industry is rated among the best in the world. The entire continent has needed to be resourceful to innovate with payment methods, to serve the banked, underbanked and unbanked. Karen Nadasen, CEO of PayU South Africa and Chairperson of The
Years, and sometimes decades, of patchwork additions as new products and services were added have left many banks with a real tech headache. Now, as they struggle with the challenges of open banking and more recently the rise of embedded banking, traditional banks are increasingly turning to cloud-based Banking as a Service (BaaS) platform models
FNB now offers its customers the option of taking out a Retirement Annuity (RA) quicker and easier on the FNB Banking App without having to fill in lengthy forms. In less than three minutes, customers can get a retirement annuity digitally without paying financial advisor commissions or investment processing fees. The lower fees ensure that
In furtherance of its appreciation of customers, whilst promoting the adoption of mobile payment solutions in the country, FirstBank is rewarding holders and customers of its branded Visa Gold card in its ongoing Visa Gold card. The promo which will have over 300 Visa Gold cardholders rewarded during the promo is scheduled to end on
Zeepay Ghana has announced its partnership with Telebirr, a mobile money service that is owned and launched by Ethiotelecom – the only telecommunication and Internet service provider in Ethiopia, Telebirr facilitates the delivery of cashless transactions and comes to market as the second operator to mbirr. Starting from January 1, 2022, Zeepay expects to help
The appointment of Sugendhree Reddy as Access Bank SA’s new CEO bodes well for the bank at the start of a new year after a successful launch in South Africa last year. With her 20-plus years of experience in the financial services sector, we extend a warm welcome to Ms Reddy and look forward to
Innovative fintech start-ups across Central and Eastern Europe, the Middle East and Africa are invited to sign up to gain exposure and access to Visa’s network, as well as a total of $35,000 in prize money The Visa Everywhere Initiative (VEI), a globally open innovation program is inviting fintech and payment startups to showcase their
