, the first of its kind digital tool that helps you navigate through your financial journey, simply and innovatively via the FNB Banking App. Simplifying a customer’s financial journey through new and agile technologies is essential in driving change in our disruptive eco-system. “nav›› is a simple and convenient tool which provides customers with smart
Banks move away from buying ATM software bundled with hardware Banks around the world are increasingly looking to separate ATM hardware and software purchasing, according to RBR’s new study ATM Software 2016. For many years, ATM deployers tended to use the application software that was delivered with the hardware, but the increasing complexity of the
PureCloud Engage solution to transform its customer communications. PureCloud Engage is an omnichannel customer engagement cloud solution based on microservice architecture running atop Amazon Web Services. Travelstart has deployed PureCloud Engage at its contact centres in Nigeria, Egypt and Dubai, with a staff complement of more than 50 agents. Travelstart plan to expand its PureCloud Engage
H.E. Mohammed Anwar Maarouf, Minister of Communication Technologies and Digital Economy, Tunisia, said: “Information technology and communication play a significant role in promoting social and economic integration by facilitating access for financial services, particularly for individuals and young entrepreneurs who are usually excluded from the formal banking ecosystem. The collaboration will help enhance their role in the economic
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