RBR | Sophisticated ATM Software Transforming Self-Service Space

Banks are looking for greater flexibility and functionality to enhance the customer experience at their ATMs and advanced software is helping them get there In recent years, banks across the world have been increasingly investing in advanced ATM software as they migrate transactions away from teller positions as part of their wider self-service strategy. The

The Battle of the Banks in Customer Loyalty and Satisfaction Stakes Hits a High in Digital COVID Economy

When South Africa entered into a hard and extended national lockdown on 27 March 2020, banks responded rapidly and empathetically to their account holders’ financial crisis. According to the Banking Association of South Africa (BASA), as at 24 October 2020, banks had provided over R50 billion in financial relief – R33,61 billion in payment breaks

ACI Worldwide to Drive Payments Modernization for Boots, the UK’s Pharmacy-led Health and Beauty Retailer

ACI Omni-Commerce to help Boots customers throughout their omni-channel shopping journeys ACI Worldwide, a leading global provider of real-time digital payment software and solutions, has announced it is extending its partnership with Boots UK, part of Walgreens Boots Alliance, to drive payments modernization for the UK’s pharmacy-led health and beauty retailer. Boots UK will utilize

Global Payments Platform Nium Enables Customers to Remit Funds into Four Major African Markets

Customers of Nium can now remit funds via bank transfers or to mobile money wallets Nium, an advanced global payments platform, has announced that its clients are now able to send funds to their business partners located in Ghana, Kenya, South Africa and Tanzania, with more countries in the pipeline. Customers of Nium are also

FirstBank Promotes Cross Border Payments in Sub Sahara Africa with First Global Transfer

First Bank of Nigeria Limited, Nigeria’s premier and leading financial inclusion services provider, has announced the launch of First Global Transfer (FGT) to promote international transfer of funds across its subsidiaries in sub-Saharan Africa. The Bank’s subsidiaries in Africa include FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone, FBNBank Senegal. The First Global

Absa Earnings Decline; 7% Pre-provision Profit Growth Indicates Positive Underlying Performance

Absa Group Ltd., one of Africa’s largest financial services provider, has reported a 51% decline in normalised headline earnings to R8 billion after impairments nearly trebled to R20.6 billion amid the economic downturn that was precipitated by the COVID-19 pandemic. Earnings and returns improved materially in the second half of the year as lockdown restrictions

RBR | Banks Show Increasing Interest in Pooling and Sharing ATMs

Cost pressures are driving banks in more countries to consider pooling or sharing of ATMs, which offers deployers a way of maintaining access to cash while reducing operational costs Cashless payments continue to rise, but cash provision remains crucial RBR’s Global ATM Market and Forecasts to 2025 shows a prolonged decline in demand for cash

Mukuru Partners with Humanitarian Organisations to Deliver Cash Payments to the Most Vulnerable

Move to aid cash payments The new product line is the result of a trifecta of change in the humanitarian and money transfer sectors. An upswing in the volume of aid distributed across the globe that is putting the humanitarian system under enormous strain. (An estimated one billion people in countries affected by long-term humanitarian

Nedbank’s ‘Tap-on-phone’ – a first in Africa – Empowers SMMEs with Safe and Secure Contactless Payments

At the height of the global Covid-19 pandemic, Nedbank became the first bank to offer small, medium and micro enterprises (SMMEs) the ability to turn their cellphones into a payment acceptance device with the launch of its Tap-on-phone functionality in October 2020. Following a successful closed pilot in June, the easily downloadable app has empowered

SWIFT and ICC Collaborate to Drive Sustainability in Trade Finance

Enhanced KYC Registry will simplify and standardise ESG due diligence process Allows financial institutions to easily assess ESG credentials of corporate partners, saving time and money with standardised format SWIFT’s KYC Registry is first utility to integrate ICC sustainability due diligence guidelines SWIFT announced that its KYC Registry will become the first global utility to