“Banks are competing with technology companies who can onboard customers in real-time and scale at digital scale. Banks need to think of themselves as a technology company first, and a bank second”. Brett King, CR2 Webinar, 2020
It was a privilege to have futurist and bestselling author, Brett King discuss banking in a COVID and post COVID world, including insights on the bank of tomorrow at our recent “Banking 2020, Digital Transformation, Past the Tipping Point” webinar.
Our expert panellists shared their insights and experience of branch transformation, the main inhibitors of moving to a cashless society and best practice for digital transformation including the four pillars adopted by one bank that included re-inventing the customer journey, the power of data, redefining the operating model and building a digital driven organisation.
If you would like to get in touch to discuss your digital requirements, please contact info@CR2.com.