As part of Absa Group’s journey to enhancing market competitiveness and with due consideration to its transformation imperative, the Group today announced a strengthened Group Executive Committee (Exco) and a refined operating model, effective 1 July 2022. Absa embarked on a new strategy in 2018. The strategy, which has been refreshed, set Absa on a
Written by Ryan Falkenberg, co-CEO, CLEVVA Customer service in call centres, particularly in the banking sector, has been variable, at best, for a number of reasons. Technologically, many businesses are still siloed. This means agents don’t always have access to everything they need. If they do, it’s in several different systems with varied logins and
Mastercard has reaffirmed its commitment to the GCC and wider region through the appointment of Mastercard veteran J.K. Khalil to lead its operations across the MENA East Cluster in his new role as Cluster General Manager. In his new role, Khalil is responsible for the UAE, Qatar, Kuwait, Pakistan, and Oman, which make up Mastercard’s
Spire “Ingage” to be integrated with Mastercard’s Merchant Identifier solution, helping consumers better manage their finances Partnership provides real-time personalized experiences to deepen consumer engagement Solution offers banks meaningful insights and a better understanding of their customers’ financial needs Spire, a leading GCC Open Banking services provider, has announced a strategic partnership with Mastercard, a
Mastercard’s micro credit digital lending platform expands to benefit more women and micro-entrepreneurs than ever before through partnership with Kasha. Jaza Duka now provides over 1.2 Billion Kenyan Shillings loan value to support women and micro business owners to reach their potential. Mastercard today announced that Kasha, the purpose driven digital retail and distribution platform
Absa Bank Kenya has partnered with global payments technology platform Visa to launch a domestic and cross-border remittance service that will allow seamless person-to-person money transfers and persons-to-businesses payments via the Visa Global network. The Absa Visa Send Money, a first-of-its-kind market solution, will allow Absa debit and credit cardholders to transfer funds from their
Equity Bank has been feted as the Best Bank in Kenya in the 2022 Think Business Banking Awards for the 11th consecutive year The Bank was recognised for its innovations and for contributing to the prudence and stability of the banking sector by accelerating digital transformation Equity won 22 awards; Winner in 15 categories, 1st
Bank of Ghana’s launch of GhanaPay mobile wallet for banks, savings and loan companies and rural and community banks, marks yet another milestone in digitisation of the financial system. Banks in Ghana are re-inventing themselves and have continued to respond positively to the competitive nature of the payment systems, characterised by increased consumer preferences for
Mastercard has certified NymCard, a plug-and-play banking-as-a-service (BaaS) provider, as a Principal Mastercard Issuer in the UAE. The milestone announcement marks the first time a fintech in the UAE is licensed to issue cards by Mastercard. The license from Mastercard enables NymCard to become the UAE’s one-stop provider for fintechs and digital partners, removing the
The Development Bank Ghana (DBG) was officially launched by President Nana Akufo-Addo on Tuesday 14th June, 2022. The DBG, which received its license from the Bank of Ghana in November last year, will help provide long-term, competitively priced loans to small and medium-sized enterprises in industry sectors that have the potential to transform the economy
