CR2 Market Insight – How COVID-19 is Shaping Self-Service Banking Trends in Africa
The COVID-19 pandemic has accelerated Africa’s need to transform and adapt self-service banking to meet consumer needs, with smart ATMs playing an essential role. Globally, 2020 saw rapid and unprecedented changes in the banking sector. Lockdowns, calls for social distancing, and a demand for online banking solutions forced banks and financial services to quickly adapt

