Hyland’s Alfresco Process Automation Platform Helps aYo Boost Financial Inclusion and Change Lives in Africa

aYo, a provider of micro hospital and life insurance cover for underserved communities in Africa, has slashed claims processing time and costs thanks to claims automation built on Hyland’s Alfresco Process Automation platform. Hyland is a leading content services provider that enables thousands of organisations to deliver better experiences to their customers. aYo already has

How Seamless Payment Experiences Make Retail Brands More Valuable and Relevant

Awareness and adoption of digital-first grocery shopping experiences, particularly from a payment perspective, were steadily growing As established brands in the retail sector aggressively compete to acquire, cultivate, and defend their share of the Zambian consumer’s spend, those that connect, engage, and transact in the most unified and frictionless ways will be best positioned to

Standard Bank Brings Apple Pay to Customers

A safer, more secure and private way to pay with iPhone and Apple Watch Leading financial services provider Standard Bank, today brings its customers Apple Pay, a safer, more secure and private way to pay that helps customers avoid handing their payment card to someone else, touching physical buttons or exchanging cash — and uses

Standard Bank’s 2022 Pricing: Minimal Fee Increases, Focus on Digital Adoption to Bring Cost Savings for Clients

Clients can look forward to cash convenience, free value-added services, and simplified fees In the current, challenging economic environment, clients are seeking value and cost-savings more than ever before. With these needs front of mind, Standard Bank has developed its 2022 pricing strategy, which aims to ensure that clients, from consumer to business banking, can

Absa Signs Significant Contract with Software Solutions Provider to Enhance Customer Service

Absa Bank has signed a long-term contract with Salesforce, a global leader in customer relationship management (CRM) solutions, to bring about a step change in servicing individual and business-banking customers as the bank accelerates its digitisation programme. In line with its efforts to get closer to customers, Absa is rolling out the software across its

Standard Bank Scoops Award for Excellence in Private Banking at the 22nd International Investment Awards

Standard Bank International Personal Banking (IPB) has received the prestigious award for Excellence in Private Banking for the third year running. Standard Bank International Personal Banking is part of the global arm of the Standard Bank Group, Africa’s largest bank by assets. Organised by International Investment Magazine, the 2021 International Investment Awards took place virtually

Standard Bank Black Friday Contactless Payments Increase by 100%

According to data released by Standard Bank, utilisation of contactless card payments increased by more than 100% compared to 2020. “It’s great to see that our customers have embraced innovation and have adopted contactless payments to transact seamlessly. This feature is increasingly popular simply because it makes the process of paying with your card much

Carrick Wealth Announces Bold Africa Expansion

Carrick Wealth is excited to announce the addition of two African jurisdictions to its international footprint. Pending final approval of licences, Carrick will be opening offices in Kenya and Zambia next year as well has reengaging our license in Botswana. Added to Carrick’s already-established presence in South Africa, Mauritius, Malawi, and Zimbabwe, the new offices

Zapper | Local SMEs Turn to Low-risk Growth Capital Ahead of Festive Season

Small businesses across the country are turning to non-interest bearing financing options in an effort to secure growth funding ahead of the festive season. The increase in uptake of these products speaks to a more optimistic outlook this year, says independent mobile payments, insights, loyalty and rewards platform, Zapper. “Feedback from our merchants who are

2021: The Year of the Online Payment

As the world moved indoors two years ago, the online payment space flourished. These are the biggest developments in 2021, and a brief look ahead. This year, South Africans embraced e-commerce, mobile commerce and digital payments like never before – all four major banks have seen massive increases in these payment methods since the start