Fiserv, Inc., a leading global provider of financial services technology solutions,announced that Citizens Bank has renewed its agreement with Fiserv for multiple digital payment capabilities, signing a seven-year extension for CheckFree RXP, Popmoney, and TransferNow, as well as the small business versions of each of these services. The agreement enables Citizens Bank to continue offering industry-leading electronic bill payment, person-to-person payment and account-to-account transfer functionalities to meet its retail and small business customer payments needs.
“We strive to deliver convenient, simple-to-use financial services to enable our customers to bank better,” said Michael Cleary, head of distribution and executive vice president, Citizens Bank. “Our customers have told us that they want to be able to bank when, where and how they want, and we want our customers to have the best capabilities available. Fiserv provides us with payment capabilities that allow our retail and small business customers to securely move money where and when they want.”
CheckFree RXP offers Citizens Bank customers expanded control over the bill payment process. The solution delivers the most comprehensive and intuitive electronic billing and payments experience in the industry and gives customers the ability to receive electronic bills (e-bills) from hundreds of billers. Popmoney makes it easy to pay others from an existing bank account using a recipient’s name and email address or mobile phone number, and for small businesses to send invoices. TransferNow offers customers a way to transfer funds to or from their own non-Citizens Bank accounts, making overall funds management easier by eliminating extra steps involved in withdrawing and depositing money at different banks. Together, these solutions provide comprehensive money movement capabilities for Citizens Bank customers.
“Our complete suite of consumer and small business payment options helps Citizens Bank meet the unique money movement needs of their customers,” said Tom Allanson, president, Electronic Payments, Fiserv. “Attention to delivering in-demand services is one of the reasons Citizens Bank was recently named among The Best Banks in America by Money Magazine, and we are proud to work with them to deliver solutions that meet their customers’ payment preferences.”
