European Merchant Services to Contribute to Online Experience for Zalando Customers

European Merchant Services (EMS), an acquiring joint venture between First Data Corporation and ABN AMRO Bank, and Zalando are pleased to announce they have signed a three year agreement for online payment processing services on Under the agreement, EMS will process all Bancontact/Mister Cash (BCMC) transactions for Zalando, Europe’s leading online fashion platform with over 16 million active customers.

EMS holds acquiring licenses for all major debit and credit cards and expands its brand range with popular cards to offer further acceptance capabilities to its customers throughout Europe. In 2014, EMS added Bancontact/Mister Cash for Point of Sale and e-commerce to its portfolio. Bancontact/Mister Cash is the most commonly used payment method in Belgium. For any retailer active in the Belgium market it is worthwhile adding this favourable payment method to their checkout.

Ramon Helwegen, Corporate Sales Manager at EMS, says: “It is a privilege to enter into this partnership with Zalando, to provide our card acquiring services. We are fully committed to investing in this relationship with Europe’s leading pure player in online fashion. EMS strives to delight its customers by providing safe and secure payment processing, supporting higher conversion rates, on any device, including mobile. In turn, this will support Zalando’s objective to provide an optimal customer experience”.

“At Zalando we want to offer the best online fashion experience to our customers, and a smooth, safe payment process is part of that service. The Bancontact/Mister Cash debit card is a widespread payment method with a high level of brand awareness in Belgium. Our Belgian customers expect to see this payment method at Zalando’s online checkouts and EMS is a well-established card acquirer which will help us make this happen”, adds Donna Darthuizen, Country Manager BeNeLux, Zalando.

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