Guaranty Trust Bank plc has announced the upgrade of its internet banking platform for all customers. The upgrade incorporates a new look and additional technical functionalities.
The upgraded Internet Banking platform provides customers with a more user friendly way to carry out their online transactions and manage their services. It also offers customers an account information reporting service via its new homepage dashboard as well as an enhanced security feature with its improved login keypad functionality. With its new responsive design, customers can use Internet Banking conveniently on computers and mobile devices.
Guaranty Trust Bank’s Internet Banking platform was the first to be introduced in the Nigerian financial services industry in 1991 and it has been recognized as one of the most robust in the industry, supporting an array of service offerings that include bills payments, own and third party transfers and foreign exchange transfers to any bank account in the world. Customers can visit the GTBank internet banking platform through the GTBank corporate website; www.gtbank.com and clicking on the internet banking log in tab.
Speaking on the development, Sina Ayegbusi, Head of Guaranty Trust Bank plc’s Technology Division stated that the Bank’s commitment to superior customer service experience drives it to ensure that it utilizes revolutionary technology to simplify and secure the online banking transaction and experience of its customers. He further stated that “The upgrade to our Internet Banking platform gives our diverse costumers various on-the-go banking options due to its responsive design that makes it convenient for use on computer and mobile devices”.
The Bank’s alternative banking channels were given a Payment Card Industry Standards Council (PCISSC) certification in 2011, implying that the channels meet acceptable technical and operational requirements to prevent fraud. It also has Standards Organisation of Nigeria (SON)’s International Standards Organisation (ISO) 9001:2000 certification in recognition of quality management systems and conformity with global best practice. The Bank was recognized earlier in the year as the 2013 Bank of the Year for Nigeria by African Bankers’ Magazine its Managing Director emerged the 2013 African Banker of the Year at the African Banker Awards.