A little more than six months after the launch of its popular banking application for smartphones and tablet devices, financial services group Absa has added a first-to-market feature on its App with the ability to assign profile images for beneficiaries.
The bank also revealed a number of unique and improved features to its App that enhance the customer experience including the ability to add and make a once-off bill payment; improvements to the award-winning CashSend service on the App; and the ability to make an Immediate Interbank Payment to a beneficiary.
The bank says its App builds on a strong foundation of infrastructure developments while leveraging shared global resources to deliver value to customers.
“More than 200 000 business and individual customers are already enjoying the speed and convenience offered by the App,” says Arrie Rautenbach, Head of Retail Banking at Absa. “Our customers will find that the improvements will make their lives much easier.”
Rautenbach adds that Absa’s business and individual customers enjoy using the App because of its speed. “By adding ability to assign profile images to beneficiaries, customers are able to identify the people that they pay most often, quickly and easily and also enjoy being able to personalise their App experience, which is in line with our goal of developing tools that allow our customers to Prosper.”
He adds: “The award winning Cash Send service remains hugely popular with more than R1bn in payments made in 2012. By giving customers the ability to resend the withdrawal SMS to the recipient as well as the ability to change the customer-selected access code, CashSend via the App has become a lot more intuitive and convenient.”
The App is available for tablet computers and smartphones running Android or Apple’s iOS as well as the most common BlackBerry devices including the new Z10.
