Pick n Pay Sees Growth in Online Shopping

Pick n Pay announced a 27% increase in their online food delivery business when they released their annual results for the year ending March 2014. According to Pick n Pay they now serve more than 2000 customers per week and have extended the service in the Western Cape, KwaZulu-Natal and the Free State. This shows

PayLater Pioneers Credit-Based Online Shopping in Nigeria

A new platform has been launched in Nigeria to allow online shoppers to purchase products on a buy-now-pay-later basis. PayLater.ng allows users to shop across its growing network of partner stores, which include Afriqbuy.com, SureGifts.com.ng, heels.com.ng and 1500naira.com, while plans are underway to add further stores in the near future. To use the platform, individuals

Online Shopping Security in the Spotlight – MasterCard Africa Survey

The latest MasterCard Online Shopping Behaviour Study reveals that 90% of South African respondents cite the availability of secure payment facilities as critical when shopping online. Concern around the safety of online transactions was the reason 42% gave for not shopping online in the last three months, up 4% from last year. When asked how

e-Tailing Group Study: Shoppers Think Online Shopping is “Boring”

Compare Metrics, a provider of Adaptive Commerce navigation and discovery tools, and the e-tailing group, a consulting firm focused on omni-channel retail,  have released results and a complementary white paper from a joint Shopper Navigation & Discovery Study. The study provides an explicit view of how consumers shop in stores and online, focusing on their

Safety Tips for Shopping Online

Online shopping is becoming increasingly popular in South Africa as more and more people are discovering the convenience of transacting online. But while online shopping does offer convenience and great deals it is also important to be aware of the risks and protect yourself accordingly. Fraudsters are increasingly turning to the anonymity of the internet

Chinese Consumers are Most Avid Online and Smartphone Shoppers

Even as online shopping continues to grow, more consumers are opting for the convenience of shopping on their smartphones with over half of Chinese and Thai shoppers making purchases via mobile devices, according to the latest MasterCard Online Shopping Survey. The survey, which serves as a benchmark that measures consumers’ propensity to shop online, was

Report: e-Commerce in South Africa

Effective Measures has released a report on e-commerce in South Africa. They surveyed over 10,000 internet users with desktop access in South Africa in order to ascertain their online shopping habits. Some of the key insights they uncovered include: 73.76% of online shoppers will use the internet to make payments, transfer money and pay utility

Why Retailers Aren’t Making a Killing on Mobile Payments

Why are retailers (or for that matter banks and telecoms service providers) not making an absolute killing in the mobile payment space? Most importantly, why are retailers missing out on potential new revenue streams? Even in an emerging market like South Africa, where mobile penetration is estimated to be around 128%, only nine percent of

The Zimazon eCommerce Startup Experience 3 Years Later

Back in December 2010, when the eCommerce opportunity in Zimbabwe was all but invisible, a startup launched with a name all too obvious – zimazon.co.zw. They were going to be the Amazon.com of Zimbabwe and the market not being ready with things like payment systems wasn’t going to stop them. Their bet was on cash on

5 Top South African Online Retail Trends for 2014

Online retailing has grown significantly in the last few years and increased online transactions are proving that South African consumers are feeling more and more comfortable translating their previously traditional purchasing habits to the more interactive and fast-paced online environment. Christy Turner, Co-Founder of Webtickets, the market leader in integrated online ticketing solutions in South