The management of UT Bank unveiled its new innovation in Banking dubbed, “UT Bank on Wheels” to its shareholders at the Bank’s 2013 Annual General meeting. The service which will be the first of its kind in the banking industry in Ghana is a mobile branch equipped with communications and technology systems to offer real time online banking services to the general public with convenience.
The Mobile Bank dubbed “UT Bank on Wheels”, will provide full banking services including Cash Payments and withdrawals, Current Accounts and Savings Accounts Opening, International Money Transfers, Foreign cash deposits and withdrawals, Ezwich, ATM and other retail banking services.
Mrs. Pearl Esua-Mensah Deputy Managing Director of UT Bank says the innovation is in line with the Bank’s vision of Redefining Banking and bringing banking to the door step of the “real people”. Statistics indicate that the banking industry caters for only 34-38% of the bankable population, leaving a whopping 66% unbanked.
“The essence of the implementation of “UT Bank on Wheels” is to effectively and efficiently reach out to this segment of the bankable population by taking banking to their “doorstep”, she said.
Mrs. Esua-Mensah further indicated that the Van will provide convenience, reduced turnaround time, accessibility and security for the markets, secondary and tertiary institutions. “Customers do not have to leave their shops/ businesses for a long period of time to conduct business in brick and mortar branches, the “Bank on Wheels” enables them to conduct their transactions close to their business”, she added.
Key features of the Mobile Branch include an (NCR) Automated Teller Machine, two teller service points, a customer service area, state of the art telecommunications system, a television for screening the bank’s messages and the ability to offer service from remote locations. The mobile branch is also equipped with a number of safety features to ensure customers go about their business in a safe and secure environment.
The Van will later be deployed to the public following approval from the Bank of Ghana.
