Standard Bank believes that the right capital and capacity interventions now will set East Africa on a sustainable path to prosperity, including the very real possibility of becoming middle-income economies within a generation. In line with the Group’s purpose of driving Africa’s growth, the emergence, proliferation, and expansion of small and medium businesses in East
For CBDCs to improve cross-border payments, central banks must make fundamental decisions on foreign access and how CBDCs connect across jurisdictions. CBDC design must consider cross-border functionality at an early stage and international cooperation and coordination are prerequisites. Joint report assesses different options for access to and interoperability of CBDCs and concludes there is no
With ATMs and bank branches under cost pressures, software solutions ensure that self-service terminals deliver the maximum for both deployers and customers CRM software helps to migrate services from the branch counter to the ATM RBR’s recent study, Global ATM Market and Forecasts to 2027, shows that the number of bank branches worldwide continued to
ACI Worldwide (NASDAQ: ACIW), the global leader in mission-critical, real-time payments software, today announced it has been named a 2022 Microsoft Financial Services Partner of the Year Award finalist. ACI was among a global field of top Microsoft partners honored for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. “This
As part of Absa Group’s journey to enhancing market competitiveness and with due consideration to its transformation imperative, the Group today announced a strengthened Group Executive Committee (Exco) and a refined operating model, effective 1 July 2022. Absa embarked on a new strategy in 2018. The strategy, which has been refreshed, set Absa on a
African Resonance, a leading provider of payment infrastructure that specialises in providing an entire value chain solution for terminal and merchant estate management, says Android-based payment terminals provide significant revenue-generating opportunities for South African merchants regardless of size. By enhancing these point-of-sale (PoS) terminals with value-added business applications, merchants can generate incremental revenue and ultimately
The COVID-19 pandemic threw the world into disarray, but in Africa, life continues: Farmers farm, merchants sell, people apply for capital to create jobs and improve livelihoods, and a heightened need for access to healthcare underpins it all. But on a continent with widespread inequality, where over half of the population is still excluded from
Written by Ryan Falkenberg, co-CEO, CLEVVA Customer service in call centres, particularly in the banking sector, has been variable, at best, for a number of reasons. Technologically, many businesses are still siloed. This means agents don’t always have access to everything they need. If they do, it’s in several different systems with varied logins and
ACI recognized for the leading application of emerging technology; Anju Joseph receives top honors as Analytics Practitioner of the Ye ACI Worldwide (NASDAQ: ACIW), the global leader in mission-critical, real-time payments software, picked up two highly-contested awards at the recent Analytics Institute of Ireland Analytics & AI Awards, held in Dublin. In the Emerging Technology Award category,
Mastercard has reaffirmed its commitment to the GCC and wider region through the appointment of Mastercard veteran J.K. Khalil to lead its operations across the MENA East Cluster in his new role as Cluster General Manager. In his new role, Khalil is responsible for the UAE, Qatar, Kuwait, Pakistan, and Oman, which make up Mastercard’s
