AccessBank Tanzania Upbeat About Future Despite Challenges

QUESTION: What are the reasons behind the loss? Answer: AccessBank Tanzania has been profitable between 2012 and 2014. In order to prepare the bank for the future way of banking, for instance to become more digitally available for the sake of better services to customers, the management together with the Board of Directors decided to

Capitec Proves it is a Serious Contender By Outperforming Competitors in Customer Satisfaction

Adrè Schreuder, CEO of Consulta and founder of SAcsi, says that a three year trend indicates that Capitec has shown the greatest improvement in overall customer satisfaction, whereas Absa showed a turnaround last year although not being able to sustain the improvement in 2015. Standard Bank have shown marginal decline for the last two years.