Absa Signs Significant Contract with Software Solutions Provider to Enhance Customer Service

Absa Bank has signed a long-term contract with Salesforce, a global leader in customer relationship management (CRM) solutions, to bring about a step change in servicing individual and business-banking customers as the bank accelerates its digitisation programme. In line with its efforts to get closer to customers, Absa is rolling out the software across its

Tutuka and Paymentology Create the World’s First Global Issuer-processor Spanning 49 Countries

The move brings together the ultra-advanced, multi-cloud platform of Paymentology, with the global reach and experience of Tutuka In a move upending the hottest part of the fintech market, two of the world’s leading issuer processors – Paymentology and Tutuka – are merging to create a new payments and card processing powerhouse. Operating under the

Bank One Elite Banking awarded “Best Mass Affluent Banking Offering” for its Cross-border Services

The “Best Mass Affluent Banking Offering” title recognises the efforts of Bank One in serving mass affluent customers Bank One (www.BankOne.mu) announced that it won the Best Mass Affluent Banking Offering award in the Service Innovations category at the Global Retail Banking Innovation Awards 2021 (GRB21) organised by the Digital Banker. Every year, The Digital

UBA Group Dominates the 2021 Banker Awards, Wins ‘African Bank of the Year’

Breaks the Banker Magazine Record as it wins Best Bank in Nigeria and 12 of Its Subsidiaries Africa’s global bank, United Bank for Africa (UBA) Plc yet again, reaffirms its leadership position across Africa, as the bank has been globally recognised as the African Bank of the year 2021 by the Banker Magazine, a leading

Microinsurance is Driving Greater Financial Inclusion, says aYo Ghana

There has been a ‘material increase’ in awareness of financial service products like microinsurance during 2021, with growing numbers of Ghanaian consumers purchasing cover to protect themselves and their families in the event of hospitalisation or loss of life. Francis Gota, the CEO of microinsurer aYo Intermediaries Ghana Limited, says the company has seen a

Carrick Wealth Announces Bold Africa Expansion

Carrick Wealth is excited to announce the addition of two African jurisdictions to its international footprint. Pending final approval of licences, Carrick will be opening offices in Kenya and Zambia next year as well has reengaging our license in Botswana. Added to Carrick’s already-established presence in South Africa, Mauritius, Malawi, and Zimbabwe, the new offices

Zapper | Local SMEs Turn to Low-risk Growth Capital Ahead of Festive Season

Small businesses across the country are turning to non-interest bearing financing options in an effort to secure growth funding ahead of the festive season. The increase in uptake of these products speaks to a more optimistic outlook this year, says independent mobile payments, insights, loyalty and rewards platform, Zapper. “Feedback from our merchants who are

2021: The Year of the Online Payment

As the world moved indoors two years ago, the online payment space flourished. These are the biggest developments in 2021, and a brief look ahead. This year, South Africans embraced e-commerce, mobile commerce and digital payments like never before – all four major banks have seen massive increases in these payment methods since the start

CR2 Continues to Drive Innovation as Cardless ATM Access Goes Live in Eight Countries

It’s a major concern for banking customers worldwide in this time of a global pandemic – how can they access their daily banking needs without touching surfaces such as ATMs?   CR2 (www.CR2.com) enables you to respond to these concerns and allow your banking customers to withdraw cash without physically touching the ATM, by simply

The Ecobank Group Secures €100 Million Credit Facility from European Investment Bank to Fund SMEs

Ecobank Group, the leading pan-African banking group, has signed an agreement for a €100 million long-term credit facility over 9 years with the European Investment Bank (EIB). The facility affirms joint Ecobank Group and EIB targeted support for business investment across Africa, with particular support for the sectors most impacted by the COVID-19 pandemic. Ade