ATMs have Evolved to Offer Added Value to Users

Automated Teller Machines (ATMs) have changed markedly since they were introduced. The mordenisation of this popular banking device is one of the untold success stories of digital banking evolution and financial inclusion. Lee-Anne van Zyl, CEO of FNB Points of Presence says ATM devices, which are part of FNB’s Self-Service Channel, are no longer just

Fintech Startup Turns Invoices into a Virtual Credit Card Machine

Walletdoc, a successful South African fintech startup, has launched a new way for businesses to collect more money from customers using easy and secure online credit and debit card payments on invoices and statements. Leonard Shenker, joint CEO of walletdoc comments, “Consumers are cash-strapped and this creates cash flow issues for businesses. By allowing consumers

SASSA Stabilises Grants Payment System

The South African Social Security Agency (SASSA) experienced problems in paying a portion of its beneficiaries since the 01 July 2018. SASSA pays over 12 million beneficiaries per month and about 700 000 of them use the new SASSA card. These 700 000 beneficiaries could not draw their money at some of the banking infrastructure

FNB Branches Widen Digital Banking Reach

FNB customers are increasingly using the bank’s branch based Digital Zones to transact. The bank says the use of its Digital Zones has grown considerably since introduction in 2016 with more than a third of all service transactions done in branches, completed in the digital zone. Lee-Anne van Zyl, CEO of FNB Points of Presence,

Mobecom Enters into New Spur Group Contracts

Mobecom Limited is pleased to announce it has signed agreements with two of Spur Corporations’ (Spur) franchise brands, John Dory’s and Spur Steak Ranches. Mobecom announced on 30 November 2017 that it had entered into a Master Services Agreement with Spur (MSA), as Spur’s exclusive provider of customer loyalty technology for Spur’s 590+ franchise outlets

Crossfin in Partnership with Apis for Payments Acceptance in Southern Africa

The pursuit of greater electronic payment adoption among South African merchants received a significant boost with the announcement of a partnership between leading African fintech holding company Crossfin Technology Holdings and global fund manager Apis Partners LLP. According to Anton Gaylard, COO of Crossfin, the partnership with Apis will create an enlarged payments operating company

SASSA Assures Beneficiaries that Grants will be Paid Despite Glitches

The acting CEO of the South African Social Security Agency (SASSA), Abraham Mahlangu, has noted the challenges experienced by grants beneficiaries during the current social grant payment cycle. “We are aware that beneficiaries are experiencing problems with the electronic payment of their social grants. What is being experienced is a result of a process of

EcoCash Launches Dedicated Wallet for Business Payments

Zimbabwe’s leading mobile money service EcoCash unveiled a dedicated wallet for business payments. The business wallet, which represents the first time in Africa that an enterprise transactions service has been integrated onto a mobile money platform, will offer EcoCash merchants, agents, payroll wallet holders and billers full control of their funds by affording them the

Standard Bank has Partnered with the United Nations to Develop Responsible Banking Principles

Standard Bank is one of twenty-six leading banks from 5 continents, which are re-defining banks’ purpose and business models to align the sector with the UN Sustainable Development Goals (SDGs) and the Paris Climate Agreement. “Our sustainability and success are inextricably linked to the prosperity and wellbeing of the societies in which we operate. We

FNB Sees Growth in Digital Channel Usage

Digital Banking has not only opened access to a wider array of banking products for customers across different demographics, it also gives them full control of their banking. Khathu Ramoliko, Head of Gold at FNB, says “Over the last 12 months, we have noted that 83% of our Gold accountholders are actively using digital banking,