CRDB Bank has launched customer service week, a special period of year for the bank to meet and get feedback from its customers. During the event, CRDB Bank donated and handed over various medicines and other health facilities worth 15m/- to fight the outbreak of cholera in Kinondoni Municipality in Dar es Salaam.
The outbreak of cholera in Dar es Salaam, Morogoro and Coast regions last month left 13 people dead and 800 others were admitted to various health centres for treatment after contracting the disease. A water-borne disease is an infection of the small intestine by some strains of the bacterium Vibrio cholerae.
Its classic symptom is large amounts of watery diarrhea that lasts a few days. Vomiting and muscle cramps may also occur. Diarrhea can be so severe that it leads within hours to severe dehydration and electrolyte imbalance.
CRDB Bank Managing Director, Dr Charles Kimei, said in Dar es Salaam on Tuesday that the bank’s customer week is an important period set aside during the year for the bank to meet and get feedback from its customers.
The CRDB customer service week is celebrated in the first week of October and for this year it will be held officially next week. “We have donated these health facilities to support government efforts to end the problem in the municipal council and save lives of the citizens, some of them may be CRDB customers,” he said adding that it is also a wakeup call for other institutions to join hands to support in providing health facilities in address problem in other parts of the country.
He said the bank every year sets aside one per cent of its profit for the corporate social responsibility and give back to the society for which it serves and provides banking services. During the bank’s customer service week and as the bank that listens, he said CRDB top management is expected to go to the branches to meet and serve customers.
On his part, the Kinondoni Municipality Executive Director Mr Musa Natty said many people are dying for ignorance for not observing sanitary and others failing to access health facilities. He thanked CRDB Bank for the donation while asking other institutions to emulate in order to address the deadly disease.
Originally published on DailyNews Tanzania
