Guaranty Trust Bank plc has once again raised the service bar for African Financial Institutions, by upgrading its Social Banking offering on Facebook to accommodate Instant GTBank Account Opening. With this upgrade, prospective customers of the foremost Bank can open accounts and immediately get their account numbers while on Facebook, without having to visit any GTBank branch.
Commenting on the new offering which went live recently, Managing Director/CEO of Guaranty Trust Bank plc; Mr. Segun Agbaje said the upgrade will make it more convenient for people to commence banking relationships with the Bank. Mr. Agbaje explained that all people have to do while on Facebook is fill the account opening form, upload their passport photograph and signature mandate and immediately get their account number.
GTBank Social Banking is a unique offering pioneered by the Bank earlier in the year that allows people open GTBank Accounts, make Account Balance Enquiries, perform Money Transfers and purchase Airtime on Facebook. The Bank remains the leading Nigerian financial services provider in the social media space with over 1.3 Million followers on Facebook alone, the largest following for any Nigerian company.
With Social Banking, Guaranty Trust Bank plc has successfully introduced a new and effective platform through which its customers can get real-time customer service and perform transactions quickly, safely and at their convenience. According to Mr. Agbaje the banking requirements of today’s customers necessitates a high degree of flexibility, which is why GTBank is instituting value adding channels on social and other platforms that allow people bank 24/7.
Guaranty Trust Bank plc was established in 1990 and has within the last 23 years come to be recognized as one of the most innovative and service focused banks in Nigeria. The Bank, which was recently conferred with the 2013 African Bank of the Year Award by African Banker Magazine, has banking subsidiaries in Cote D’Ivoire, the Gambia, Ghana, Liberia, Sierra Leone, the United Kingdom and has concluded the purchase of a 70% equity stake in Fina Bank that will see its operations spread to Kenya, Uganda and Rwanda.
