Mukuru has entered into a strategic partnership with MoneyGram, linking two advanced fintech platforms to deliver faster, more affordable, and more inclusive remittance services across Africa, Asia, and beyond.
By combining Mukuru’s technology-led Southern African infrastructure with MoneyGram’s global reach, the collaboration aims to strengthen cross-border payment ecosystems and provide customers with greater access and choice.
“This is a milestone moment for Mukuru and the communities we serve. Together with MoneyGram, we are not just extending our network — we are building a technology bridge between traditional cash services and digital ecosystems. Our shared goal is to make cross-border payments simpler, faster, and more inclusive,” said Mukuru Group’s chief executive officer, Andy Jury.
Through this partnership, customers can now benefit from enhanced interoperability and expanded reach. Mukuru customers will gain access to MoneyGram’s extensive payout network across Asia, East Africa, and West Africa. This means funds can be received through a variety of channels including cash pickup, direct bank transfer, or mobile wallet. Conversely, MoneyGram clients can tap into Mukuru’s network of over 1,250 physical outlets, along with a wide range of agent and partner locations across Southern Africa, ensuring liquidity and reliable last-mile delivery in key remittance corridors.
The collaboration is designed to address several critical aspects of cross-border payments:
-
Bridging cash and digital ecosystems: The partnership serves both banked and underserved customers in emerging markets. API-driven interoperability enables real-time settlement and seamless switching between cash and digital transactions, ensuring flexibility for users regardless of their preferred payment method.
-
Mobile-first access: Customers can transact easily through Mukuru’s app, WhatsApp, USSD, or web platforms. This reflects how millions of users across Africa typically engage with financial services — prioritising accessibility, convenience, and familiarity.
-
Security and compliance: Both companies bring best-in-class compliance standards and robust security protocols, ensuring transactions remain safe, regulated, and transparent. This gives customers confidence in sending and receiving money across borders, even in high-volume remittance markets.
“We partnered with Mukuru for their strong local presence and trusted brand across Southern Africa. What makes this collaboration so powerful is our shared commitment to putting the consumer first,” said Colin Marnewecke, VP, Sales – Africa at MoneyGram. “Together, we’re advancing financial inclusion by meeting customers where they are — whether through cash, mobile, or digital channels — and ensuring they enjoy the best possible experience at the best possible price. This partnership is a direct reflection of that shared mission.”
The agreement represents more than just a business expansion; it reinforces a shared vision for the future of cross-border payments. By bringing together Mukuru’s deep regional expertise and MoneyGram’s global infrastructure, the partnership is set to create more efficient remittance pathways. This will allow individuals and families to move money quickly and securely across continents, supporting everything from daily household needs to business transactions.
The partnership builds on both parties’ strong track records in fintech innovation and their histories of forging strategic alliances with key global distribution providers. Over the years, Mukuru has grown from a regional remittance company into one of Africa’s leading next-generation financial platforms, known for its ability to reach underserved populations through accessible technology. MoneyGram, meanwhile, continues to expand its digital capabilities and global presence, offering services in over 200 countries and territories.
By joining forces, the two companies are setting a new standard for collaboration in the remittance industry — one that prioritises speed, affordability, accessibility, and trust. Customers stand to benefit from broader reach, greater flexibility, and the assurance that their transactions are handled by two trusted leaders in cross-border payments. This partnership reflects a shared commitment to financial empowerment, enabling millions to connect, support loved ones, and participate more fully in the global digital economy.
