ProPay, a TSYS company in merchant services, payment security and mobile payments, announced it was recently recognized as the top online payment service by merchants participating in the EcommerceBytes awards survey. ProPay achieved the highest overall score of all service providers with the highest scores for the following:
- Customer Service and interaction with merchants
- Account Holds/Rolling Reserves and Restrictions, which are potential sales held from the merchant by the payment provider
- Resolution Process and Fees, which relate to costs associated with payment disputes
ProPay provides a robust portfolio of merchant services that enable merchants to process payments anytime, anywhere—in-person, online, offline and over the phone. The company offers simple, straightforward pricing—making it easy for merchants to understand their fees. ProPay merchants also have access to toll-free, U.S.-based customer service.
“ProPay is pleased to be recognized by the readers of EcommerceBytes as the top-rated online payment service,” said Greg Pesci, president of ProPay. “To receive this top recognition is an honor, as the readers surveyed are actual clients of payment service providers, making the results even more meaningful. We take pride in enabling entrepreneurs and small businesses to reach their payment acceptance goals and business objectives.”
