SA banks have achieved slightly higher customer satisfaction scores than last year, although expectations seem to be rising, according the South African Customer Satisfaction Index (SAcsi) released. The overall score was 76.3 out of 100 (2013: 75.6). The banks measured were FNB, Absa, Nedbank, Standard Bank and Capitec. They were selected on the basis of
FNB’s cardless cash withdrawal has achieved its four year milestone with over R2 billion withdrawn since its launch in February 2011. The feature, added to the existing cellphone banking platform which launched in 2005, answers the need of customers who want to withdraw cash from an ATM but do not have a card present at
VeriFone Systems, Inc., announced that its UX Solutions series of unattended payment devices has achieved an industry-first certification to Canada’s first and only contactless debit payment solution, the Interac Flash 1.5 contactless payment specifications. MSC, a VeriFone distribution partner that provides solutions for the entire unattended market in Canada and the U.S., has selected devices
