Airtel Kenya Introduces Airtel Money Self-Help PIN Reset Service

Airtel Kenya has introduced a self-help PIN reset service allowing Airtel Money customers to reset their access PINs instantly from their handsets without having to contact the call centre. To access the service customers will be required to register a secret password with Airtel Money in advance, which will be used to validate future PIN

Airtel Kenya to Launch M-Shwari Competitor

Airtel Kenya is set to launch a mobile loans service to challenge Safaricom’s M-Shwari, more than a year after a partner sued Safaricom for allegedly stealing the idea. Airtel originally partnered with microfinance firm Faulu Kenya in May 2012 to launch Kopa Chapaa, aimed at advancing loans facilities via mobile phones, with Safaricom launching M-Shwari