Ecobank Tanzania Launches Annual Customer Service Week

Ecobank Tanzania launched its annual customer service week, an opportunity for the bank’s senior management to interact with the customers. Ecobank’s Head of Domestic Banking, Mr Joyce Malai, said in Dar es Salaam that “Every decision that the bank makes revolves around customers, they are our biggest asset and therefore it is crucial to ensure

Solidarity Research Releases Bank Charges Report 2014

Solidarity Research, a division of trade union solidarity has released their annual Bank Charges Report. The report does a comparison of bank fees across South Africa’s top 5 banks, Standard Bank, Absa, FNB, Nedbank, and Capitec Bank. Their research found that Capitec bank has the lowest bank charges for personal transactional accounts, even for clients