IBM Wins Fidelity Bank Infrastructure, Services Deal

Ghana’s Fidelity Bank has signed a five year deal with IBM for the management of all the bank’s technology infrastructure and services, as the bank seeks higher efficiency to support its growth plans for new markets, services and products. Fidelity Bank said the aim of the deal – which was announced today at the US

Fidelity Bank Pioneers Agency Banking in Ghana

With the approval of the Bank of Ghana, Fidelity Bank has contracted third party retail networks called Fidelity Smart Agents to provide services on its behalf. Fidelity Smart Agents are your local neighborhood convenience shops, pharmacies, supermarkets and utility payment vendors. Commenting on this revolutionary initiative, the Managing Director of Fidelity Bank, Mr. Edward Effah,