IBM Wins Fidelity Bank Infrastructure, Services Deal

Ghana’s Fidelity Bank has signed a five year deal with IBM for the management of all the bank’s technology infrastructure and services, as the bank seeks higher efficiency to support its growth plans for new markets, services and products. Fidelity Bank said the aim of the deal – which was announced today at the US

Equity Bank Kenya Upgrades Core Banking System

Equity Bank Group together with Infosys Technology, IBM, Oracle and Open Way Group have unveiled the successful upgrade of the Group’s integrated and robust IT platform which will enable the Bank roll out its future technology driven innovative products, provide comprehensive business functionality and enhance customer experience. Equity Bank core banking system has now been

Nedbank Taps into IBM Analytics to Improve Customer Experience by Leveraging Social Insights

IBM has announced that Nedbank Limited, a leading financial services provider throughout Southern Africa, is using IBM’s predictive analytics solutions to improve the customer experience and provide more responsive real-time services. As a result of this technology implementation, the bank has reduced social media monitoring costs by over a million rand a year (US$105,000 per

Gemalto and IBM to Offer Enhanced eBanking Security Platform

Gemalto a digital security company, announces a global business partnership with IBM for its enhanced Ezio eBanking security platform. Featuring cutting-edge levels of security and versatility, the Ezio eBanking Server platform has been further updated with the ability to support a wider range of end-user solutions. The platform has been tested and confirmed to work