Capitec Reaps Rewards Of Consumer-Driven Service Delivery

Posted on by wademinnie | 10194 Views | 11 min read

Humanness, social contracting, and trust – these are the three key aspects that influence customer satisfaction and retention, according to the latest trends reported by the 2013 Ask Afrika Awards. The Ask Afrika Orange Index uses audited, independent research to measure service in South Africa. Capitec Bank, the winner of the overall Banking Industry Award, cites its recent investment of over R200 million

Capitec Posts 39% Growth In Tough Conditions

Posted on by wademinnie | 7195 Views | 19 min read

Capitec Bank reported an increase in headline earnings of R271m to R971m, for the six months to end August 2013, up 39% compared to the same period a year ago. Headline earnings per share for the period was up 20% to 844 cents, as growth per share was diluted due to the rights issue in