TSYS Recognized for Outstanding Service Quality

TSYS has announced that it was honored by Visa for superior service quality in the area of issuer processing authorizations. TSYS received two 2013 Visa Service Quality Performance Awards for lowest assured transaction rate and lowest transaction response time. TSYS has been the recipient of Visa Service Quality Performance Awards multiple times over the past

First Data Announces Strategic Relationship with Wipro to Improve Global Client Support

First Data Corporation, the global leader in payment technology and services solutions and Wipro Ltd, a leading information technology, consulting and outsourcing company, has announced a strategic relationship in which Wipro will provide development, implementation and testing services on First Data’s VisionPLUS and AccessPLUS suite of software solutions. This agreement is part of First Data’s

NMB Scoops Tanzania’s Top Banker Award

The National Microfinance Bank (NMB) sound business model and exceptional performance are among the aspects that made the bank to scoop the award of the best bank in Tanzania. The NMB Chief Executive Officer, Mr Mark Wiessing, said the award was a testament of the achievements that the bank had registered across its core retail,

Textacash Shows Growth in a Competitive Mobile Money Space

Mobile money has redefined financial services locally and every serious service provider in the industry has tried to get in on the action. Local banks were relatively late adopters of m-commerce but despite this some of these institutions have managed to make remarkable progress even in the face of steam rolling competition from the likes

Diebold and Elan Certify Branch Transformation Solutions

Advancing branch transformation initiatives to migrate teller transactions to the self-service channel, Elan Financial Services has certified two Diebold, Incorporated technologies on its transaction processing network. The processing and payments services provider approved both Diebold’s Opteva Branch Performance Series in-lobby teller (ILT) terminal and Concierge Video Services offerings. The certifications ensure that Diebold’s solutions will

Consumers Vote with their Wallets: Hold Breached Organizations Accountable

Years of complacency among businesses and indifference among consumers regarding data breaches were effectively shattered in 2013. In the same year as one of the largest data breaches in history, the misuse of breached consumer data hit a record high, raising the issue of data breaches into the public consciousness. Javelin Strategy & Research has

Discover Financial Services Names Walter Morris, Jr. to Its Board of Directors

Discover Financial Services has announced that Walter H. Morris, Jr. has joined the company’s Board of Directors. Mr. Morris has served as a senior managing director of Brock Capital Group, LLC, an advisory and investment banking firm, since 2010. He retired from Ernst & Young LLP in 2010 where he was a principal. During his

M-Pawa Hits the Ground Running

M-PAWA, a new banking product introduced by Commercial Bank of Africa and Vodacom has raked in 1.2bn/- in three weeks only after it was launched. Vodacom Tanzania’s Managing Director, Mr Rene Meza told the ‘Daily News’ that the money were savings from 50,000 people who had registered for the new service that allows customers to

CBK Grants Authority to Rabobank Netherlands to Open a Representative Office in Kenya

The Central Bank of Kenya (CBK) has granted authority to Rabobank Nederland to open a Representative Office in Kenya. The authority was granted pursuant to Section 43 of the Banking Act. Rabobank Nederland is a cooperative bank owned by local cooperatives in Netherlands. Apart from offering financial services to its member cooperatives, Rabobank Nederland, which

SwaziBank to Issue MasterCard Debit Cards and Expand MasterCard Acceptance Network

SwaziBank has announced its collaboration with MasterCard, becoming the first locally owned retail and commercial bank licensed by the global payments technology company in Swaziland. By enabling acceptance of MasterCard products on SwaziBank’s ATM network around the country, the number of ATMs now accepting MasterCard payment cards in Swaziland increases by a substantial 25 percent.