The South African Social Security Agency (SASSA) regrets to confirm that as from 11 May 2022, the cash pay points at which social grant clients normally access their social grant funding, will not be serviced – as a result of challenges beyond SASSA’s control. This challenge is extended to post office outlets as well, so
South African customers who have used buy now, pay later to purchase goods would overwhelmingly recommend it as a payment method. In contrast, customers of South African banks aren’t even half as likely to recommend financial services from their banks. This emerged in a survey of over 7,300 customers of BNPL fintech Payflex, who gave
Entersekt integrates NuData Security’s behavioural analytics intelligence into its EMV 3-D Secure solution to provide Capitec customers with real-time risk-based authentication for online purchases Entersekt, a global leader in device identity and authentication solutions, today announced that Capitec Bank has implemented its innovative EMV 3-D Secure solution that boosts the security of e-commerce payments, while
A loyal customer base is good for business. But how do you ensure customer loyalty and how can you both retain and grow your customer base? According to numerous studies and insights, one of the most valuable investments your company can make in terms of both retaining and gaining customers is to have an effective
By Sergio Barbosa, CIO of enterprise software development house, Global Kinetic, and CEO of its open banking platform, FutureBank. Like the telecommunications companies, global banks are in a race to ensure they don’t become a dumb utility, leaving the more agile fintechs to capture an increasing share of their digital-forward customers. However, while some banks
South African bank’s adoption of nCino expands the company’s reach to five continents nCino, Inc., a pioneer in cloud banking and digital transformation solutions for the global financial services industry, today announced that Capitec Bank (Capitec; JSE: CPI), South Africa’s largest and fastest-growing digital bank has partnered with nCino. nCino is assisting with building the
Mobile point-of-sale solutions (mPOS) are no longer ‘alternative’ payment solutions – even small vendors who aren’t using this technology, will soon lose out if they don’t adapt. The market is expected to achieve a compound annual growth rate of almost 20 percent between 2021 and 2027, with many merchants not only adding these solutions to
Independent mobile payments, insights, loyalty and rewards platform, Zapper, has announced that their merchants will now be able to accept tap-on-phone payments. The new functionality gives them access to virtually all digital payments without the need for any additional point of sale hardware and irrespective of whether consumers have the Zapper app. “After a successful
Cape Town-based fintech Mama Money is growing fast as it expands globally. This year, its cross-border money transfer volumes have more than doubled compared to the previous quarter with the company aiming to double its market share by developing new services as it enters new regions. From 2018 to 2021, the company’s volume increased by
The competitive advantage in modern business relies more and more on the customer experience. With the availability of technologies such as AI, data has become the most valuable asset. AI is turning our online behaviour, and even our common mistakes and typing quirks, into an effective way to keep us safe while making our user
