Tailored Payment Solutions Unlock Growth for Unserved Segments in South Africa

By Barry Williams, Sales & Marketing Head and Clinton Leask, Business Development Lead at Pay@ In 2017, only 35 percent of the African population had access to banking services and this figure was projected to increase to 48 percent in 2022.1 The South African National Payments System (NPS) is regarded as world-class,2 as the banked

BankservAfrica enhances its Cash Service with Intix

BankservAfrica’s Integrated Cash Management System (ICMS) Team introduced an automated transactions monitoring system in March 2022 that will take customer services to the next level. BankservAfrica has partnered with Intix, a global company providing state-of-the-art technology solutions for institutions to gain a full view of financial transactions across data sources and data formats. The BankservAfrica

Digital Banking is Key to Reaching Previously Unbanked Markets

By Sumit Kumar Sharma, Enterprise Architect and Head of Advisory Services at In2IT Technologies Traditional bricks and mortar banks have been heavily disrupted by the emergence of digital banking in South Africa. These new entrants into the market have the advantage of being ‘born digital’, without the years of legacy that the big four banks

Carrick adds Zambia to growing Suite of African Offices

Carrick Wealth has received its investment license to operate in Zambia, a development which will bring positive benefits to the region. This marks the company’s fifth African country in its growing suite of offices, with presence already established in South Africa, Mauritius, Malawi and Zimbabwe, and shows that Carrick’s bold African expansion plans are taking

AURA and FNB Partner to keep Customers Safe

FNB banking customers can now access instant emergency response services, anywhere, anytime via the FNB banking app. Powered by South Africa’s leading security and medical response marketplace, AURA, the convenient in-app panic button, GuardMe, is available to all FNB customers who register for the service. The cutting-edge solution allows FNB customers to immediately request rapid

1Stream: Manage Your Customer Experience and Set Your Business Apart

The numbers speak for themselves. Prioritising customer experience and delivering a good end-to-end customer journey can and will positively impact your business and make it a key differentiator from your competitors. It is no surprise that customer experience (CX) is becoming a priority for businesses that realise that retaining and growing their customer base goes

Galix Certifies on Additional PCI Standards to Simplify Compliance Auditing

Galix Networking, local auditors for Payment Card Industry (PCI) Data Security Standard (DSS) compliance, has obtained certification in an additional two PCI standards, namely PCI point-to-point encryption (P2PE) Assessor and Card Production and Provisioning as Card Production Security Assessor (CPSA). This expanded PCI certification enables Galix auditors to cater to a broader range of client

Platform Capital Launches in South Africa to Invest in Growing the Local SMME Sector

Leading provider of investment and advisory services to global businesses, Platform Capital, has officially launched its operations in South Africa to provide strategically driven investments with a focus on developing the untapped potential of the country’s SMME sector. Platform Capital’s entry into South Africa is strategic because it recognizes that small businesses are the workhorses

Absa Group Appoints Arrie Rautenbach as Chief Executive Officer

Absa Group has announced the appointment of Arrie Rautenbach as Chief Executive Officer (CEO), effective immediately. The appointment follows a thorough recruitment and selection process completed by the Board. Arrie, who is currently Chief Executive of the Group’s retail and business banking (RBB) unit, is the first internally appointed CEO since 2006. He has more