Every day, billions of dollars are caught in non-real-time ACH money transfers across the globe. But according to a recent survey by ACI Worldwide, market experts believe real-time ACH payments will become a reality in the U.S. within the next two years. The survey of 120 financial industry professionals was conducted in April 2014 at the NACHA Payments conference.
Principle findings of the survey included:
• 70 percent of respondents believe real-time ACH payments will become a reality within the next one to two years and 92 percent within the next five years
• 86 percent believe that real-time ACH will add “significant” value to businesses and corporate bank clients
• One in four payment professionals has not made a mobile payment
• More than one in three respondents rated social media’s importance to financial institutions as neutral to not important
Momentum for Real-Time Payments Growing
Momentum for faster payments has been accelerating. Just this year, the Fed issued a paper calling for the U.S. to adopt a real-time payment system within 10 years. The results of ACI’s latest survey highlight that the majority of industry professional respondents believe this vision can and will be achieved in far less time.
“When you look at payment innovation ranging from EMV to real-time, single message payments, the U.S. has been playing catch-up to many other developed markets,” said Matt Ellis, Senior Vice President, ACI Worldwide. “But as our data shows, the industry is positive that we are moving in the right direction and will see adoption quite quickly.”
Such a sentiment was echoed by 86 percent of respondents who cited the significant value that would be gained by adopting real-time payments.
Are Payments Professionals Uncomfortable with Mobile?
Interestingly, ACI’s survey found that more than one in four (27 percent) respondents have not made a payment through their mobile device, somewhat surprising given that those surveyed are the same professionals pushing forward the ‘mobile revolution.’ Of those who had made a mobile payment, the majority used an app to execute the transaction.
Social Media’s Significance
The role of social media within the banking sector has continued to grow. And most recently, it was reported that Facebook is close to gaining approval from Ireland’s central bank to allow its users to store and exchange money. Despite its continually increasing role, more than one third (36 percent) of respondents rated social media’s importance for banking as neutral to not important (Note: This survey was conducted before this latest Facebook news).
About the Survey
The survey of 120 financial industry professionals was conducted by ACI Worldwide at the annual NACHA Payments Conference in Orlando on April 7-8, 2014.