Nedbank Announces Changes to the Banks’ Group Executive Committee

Mike Brown, Nedbank Group Chief Executive has announced the following changes to the banks’ Group Executive Committee (Group Exco). Mfundo Nkuhlu to succeed Graham Dempster as COO and appointed as Executive Director Graham Dempster, the current Chief Operating Officer (COO) and Executive Director reaches normal retirement age in May 2015. The portfolio comprises Group Technology,

Nedbank Implements Entersekt’s Online Card Purchase Authorization Technology to Enhance Internet Fraud Protection

With EMV’s continued expansion overseas and impending adoption in the U.S., fraudsters are turning away from scamming physical credit and debit cards and instead setting their sights on the card-not-present space online. In an effort to further protect its customers from potential fraud online, South African-based Nedbank has partnered with Entersekt, to integrate the solution

Nedbank Ranked First in Client Service for a Second Consecutive Year

Nedbank was recently awarded first prize in the Banking category at the annual South African Service Awards held at Melrose Arch, Johannesburg. The awards recognise leaders in customer-centred service across five industries: banking, short‑term insurance, telecommunications, security and travel. This marks the second consecutive year that Nedbank has won the coveted Financial Services: Banking award

Nedbank Receives Recognition for Repositioning its Retail Business

Nedbank’s sustainable turnaround of its retail business has received international recognition from both The Asian Banker and African Banker magazine. Last month Nedbank was named Best Improved Retail Bank (Middle East and Africa region) by The Asian Banker and also received awards for Best Customer Relationship Management and Best Brand Building Initiative in Africa for

SA Banks Hit with R125 Million Fine

The South African Reserve Bank (SARB) conducted AML/CFT (Anti-money laundering and combating the financing of terrorism) inspections at Absa Bank Limited (Absa), FirstRand Bank Limited (FirstRand), Nedbank Limited (Nedbank), and The Standard Bank of South Africa Limited (Standard Bank). In terms of the Financial Intelligence Centre Act, No. 38 of 2001 (FICA), the SARB is

Cards and Payments World Africa 2014

Cards and Payments World Africa 2014 is taking place this week on the 18th and 19th of March at the Johannesburg Convention Centre. It is the place where Africa’s payment specialists meet to discuss the challenges and opportunities in the industry. The show will feature 1200 attendees with 200 VIPs and 80 exhibitors. There will

Nedbank Migrates to Oracle FLEXCUBE

Nedbank Limited, has selected Oracle FLEXCUBE to modernize its infrastructure and improve operating efficiency and customer service delivery. To help consolidate business operations and enhance the customer experience, Nedbank Limited will deploy Oracle FLEXCUBE to establish a single operating platform for its multi-country operations across five South African countries – Lesotho, Malawi, Swaziland, Namibia and

Nedbank Chooses INETCO Insight for Payment Platform Transaction Monitoring

INETCO Systems Limited, a provider of transaction monitoring and analytics software, announced that Nedbank, one of South Africa’s largest banks, has licensed the INETCO Insight business transaction management (BTM) solution. Having grown by over two million individual and small business clients over the last two years, Nedbank chose INETCO Insight to improve the bank’s operational

Nedbank Taps into IBM Analytics to Improve Customer Experience by Leveraging Social Insights

IBM has announced that Nedbank Limited, a leading financial services provider throughout Southern Africa, is using IBM’s predictive analytics solutions to improve the customer experience and provide more responsive real-time services. As a result of this technology implementation, the bank has reduced social media monitoring costs by over a million rand a year (US$105,000 per

Nedbank Private Wealth Launches Centurion, from American Express

The most exclusive Card Membership in the world has arrived in South Africa with the launch of Centurion, from American Express. Issued by Nedbank Private Wealth, Centurion is now available by invitation only or upon appointment to a select group of individuals in South Africa. ‘Centurion is intended for clients who demand a new level