Tanzania Ports Authority (TPA) has automated its billing and payment system, a move that seeks to improve revenue collections and transform the authority’s operations to paperless.
According to TPA’s Acting Director of Information and Communication Technology, Phares Magesa, the electronic payment system that has started with CRDB bank, will in the next two weeks, be extended to involve National Microfinance Bank (NMB) and Citi Bank.
“Our target is to include all banks, automated teller machines, point of sales and mobile phone payment systems—M-pesa, Tigo-pesa and Airtel Money—in the next three months,” Mr Magesa said in Dar es Salaam yesterday.
He said the fully-fledged payment automation at the port will not only help in controlling the revenues of the authority, but will also increase efficiency in service delivery to the port clients.
“We are moving towards a situation where there will be limited use of papers and facial contacts between our employees and clients,” he said, noting that excessive use of papers and facial contracts were inconveniencing the clients and creating loopholes for theft and corruption.
Prior to activation of the electronic system, clients had to physically collect invoices from TPA offices, effect the payments at CRDB bank and take the bank’s pay-in slips back to TPA for receipt, before getting the release order for the cargo.
TPA, which owns and manages Dar es Salaam, Tanga, Mtwara and all lake ports in the country, has embarked on heavy investments towards infrastructure improvement and enhanced efficiency in service delivery.