NCR Showcases Omni-Channel Solutions that Create Seamless Experiences for Consumers

NCR Corporation has showcased its suite of innovative omni-channel technologies at the ‘NCR Omni-Channel Consumer Experience Forum’ for the banking, retail and travel industry in the Asia, Middle East and Africa (AMEA) region. Across all industries, consumers are using physical and digital channels interchangeably, often expecting the ability to begin a transaction in one channel

NMB Scoops Tanzania’s Top Banker Award

The National Microfinance Bank (NMB) sound business model and exceptional performance are among the aspects that made the bank to scoop the award of the best bank in Tanzania. The NMB Chief Executive Officer, Mr Mark Wiessing, said the award was a testament of the achievements that the bank had registered across its core retail,

CBK Grants Authority to Rabobank Netherlands to Open a Representative Office in Kenya

The Central Bank of Kenya (CBK) has granted authority to Rabobank Nederland to open a Representative Office in Kenya. The authority was granted pursuant to Section 43 of the Banking Act. Rabobank Nederland is a cooperative bank owned by local cooperatives in Netherlands. Apart from offering financial services to its member cooperatives, Rabobank Nederland, which

UBA Targets New Generation of Customers with Next-Gen Account

United Bank of Africa (UBA) Plc is set to build a new generation of loyal customers with its new suit of products tailored to meet the unique needs of teenagers and young adults. The product “Next-Gen” account, which was launched at Intercontinental Hotel on Monday, is basically a suit of personal current accounts designed to

Law to Govern Microfinance Services in Pipeline

A Micro Finance Act to regulate micro finance services in Tanzania is in the offing, the National Assembly was told. Deputy Finance Minister Mwigulu Nchemba said the government had since 2013 engaged a consultant from the Economic and Social Research Foundation (ESRF) to review the country’s national micro finance policy of 2000 and propose changes

Ecobank Acquires Banco ProCredit and Commences Trading in Mozambique

Ecobank Transnational Incorporated and ProCredit Holding (‘PCH’) have announced that they have concluded negotiations for the acquisition of the 96% stake in Banco ProCredit Mozambique previously held by ProCredit Holding and the DOEN Foundation. The transaction has received the approval of the regulatory authorities in Mozambique and the Bank has started trading as Ecobank Mozambique,

The Governor of the Bank of Mauritius Releases Report on Unfair Terms and Conditions in Banking Contracts

The Bank of Mauritius has announced that it proposed to investigate into the terms and conditions of banking contracts, including fees and charges. The objective of this exercise was to gain an in-depth understanding of the terms and conditions governing contracts between a consumer and a financial institution and to help achieve better outcomes. A

New CBN Governor Assumes Office

The new Governor of the Central Bank of Nigeria (CBN), Mr. Godwin Emefiele, has formally assumed office at the Headquarters of the Bank in Abuja, making him the 10th indigenous Governor in the history of the apex bank. Mr. Emerfele, who was cleared by the Senate on Wednesday, March 26, 2014 arrived at the CBN

Gartner Says by 2016, 25 Percent of the Top 50 Global Banks Will have Launched a Banking App Store for Customers

The explosive growth of apps is causing significant challenges for the banking industry, according to Gartner, Inc. Banking CIOs, CMOs and line of business (LOB) heads face two key challenges. The first is that the visibility of customer banking apps in public stores is decreasing due to the total number of apps available; the second

Capitec Announces Home Loan Offer at Annual General Meeting

Capitec Bank, South Africa’s fastest growing retail bank for individuals, announced at its AGM that the bank will launch a home loan offering in answer to market demand. Capitec Bank has concluded a co-operation agreement with SA Home Loans to pilot the introduction of home loans throughout branches in Gauteng for a period and thereafter