Akiba Commercial Bank (ACB) plans to launch a branch in Mwanza region this year, bringing to 17 the number of branches in the country. Speaking in Dar es Salaam, ACB Head of Marketing and Communication, Mr Fredrick Archard, said that the opening of Mwanza branch is the continuation of the bank’s expansion strategy. “Many financial
On the sides of the just concluded World Economic Forum, the Acting Governor, Dr. Sarah Alade participated at a Media Chat on ‘Promoting Global Financial Inclusion in Africa’. The event which took place at the Barcelona Hotel, Wuse, Abuja on 7th May, 2014 featured Matthew Bishop: US Business Editor and New York Bureau Chief of
Wincor Nixdorf’s new tablet-based Assisted Teller solution enables greater effectiveness in engaging directly with customers and supports transformation from a transactional to a sales- and service-oriented branch culture. This is the conclusion reached by Ovum, the market research and consulting firm specializing in the technology and telecommunications sectors, in analysis that has now been published
Steward Bank has launched a suite of innovative Diaspora Banking products targeted at Zimbabweans living, working or studying abroad. The Diaspora Banking products allow Zimbabweans outside the country to carry out day-to-day banking transactions with their Steward Bank account from where they live, work, or play across the world. Presently, customers in the diaspora will
Nedbank’s sustainable turnaround of its retail business has received international recognition from both The Asian Banker and African Banker magazine. Last month Nedbank was named Best Improved Retail Bank (Middle East and Africa region) by The Asian Banker and also received awards for Best Customer Relationship Management and Best Brand Building Initiative in Africa for
Equity Bank has doubled their over the counter withdrawal fees recently in a bid to encourage the use of alternative banking channels such as agency outlets and mobile banking. Equity hopes that this will decrease congestion in bank branches and reduce their teller to customer ratio. The cash withdrawal charges have gone up from Sh50
SWIFT has announced that Banco Nacional de Angola is implementing SWIFT’s Sanctions Screening service to help the country meet its financial crime compliance obligations. SWIFT Sanctions Screening is a cloud-based subscription service that filters messages in real time and checks against customers’ selected sanctions lists. Once active, the Sanctions Screening service automatically routes messages in
Location based services (LBS) has allowed FNB to offer Banking App users the ability to locate ATMs and branches and make GeoPayments, cashless, person-to-person payments, with just 3 taps and a pin. This service, launched by FNB on the Banking App in May 2012, was the first ever near-field, person to person payment technology in
Tanzania’s CRDB Bank Managing Director, Dr Charles Kimei, has been shortlisted alongside six other nominees for the prestigious African Banker of the Year Award. A statement issued by the London-based African Media Agency made available to this paper, said the nominees have been picked out for their outstanding performances. Contestants for the title include Bisi
NMB Bank launched ‘Jihudumie Campaign’ geared at offering customers all services that are accessible through the bank’s self-service channels. With ‘Jihudumie,’ NMB customers will be offered with an instant account opening that will allow them to conveniently deposit and withdraw money through self-service channels. The NMB Chief Executive Officer, Mr Mark Wiessing, said at the
