The National Microfinance Bank (NMB) in Tanzania said its recently introduced internet banking system is showing positive results in reducing queuing at bank branches. NMB Head of Transactional Banking Mr Gerald Kamugisha, told reporters in Dar es Salaam that the internet system had become a significant in efficient provision of service to the customers. “The
FNB’s cashless branch, dotFNB, is the first bank in South Africa to launch interactive gesture technology in its flagship Canal Walk store. The introduction of this technology into the store front serves as yet another digital touch point for the bank to communicate with both FNB and non-FNB customers. This motion sensor technology recognises the
In Standard & Poor’s recent report, Islamic Finance Could make Inroads Into North Africa, they stated that following the success Islamic Banking has seen over the last decade, it is now set to make increasing headway into North Africa. They noted that Egypt, Tunisia and Morocco have all taken steps towards implementing policies to develop
ICS Financial Systems Ltd. – a software and services provider for banks and financial institutions, has announced that it has won “Best Core Banking Systems Technology Provider” in Africa for its ICS BANKS solution at the prestigious World Finance Technology Awards that was organized by World Finance magazine. The World Finance Awards identify industry leaders,
Diamond Bank, one of the leading retail banks in Nigeria, is exciting Nigerian youths with the launch of the Diamond S.W.A.G Account at the Obafemi Awolowo University (OAU), Ile-Ife venue of this year’s on-going National Universities Games Association (NUGA) games. S.W.A.G, an acronym for ‘Student With A Goal’ is a newly designed proposition targeted at helping
Banking on customer loyalty is a losing proposition today. More than 50 percent of retail banking customers are considering or already planning on switching banks because of lousy service, according to a recent study. That’s just one of the reasons why so many banks are turning to TimeTrade, the company changing the way companies engage
U.S. Bank employees are piloting software that lets customers speak a simple passphrase, such as “my voice is my password” to access a credit card account on a mobile device. The feature – called voice biometrics – allows select credit card customers to use their voice to login with a spoken passphrase so they can
Online banking and mobile operating system (OS) malware saw a marked increase during 2013, according to a TrendLabs study. The fourth quarter of 2013 saw a 200 per cent increase in the number of banking-related malware incidents. “Online banking malware took center stage in terms of volume increase. Our number of online banking malware detections
AfrAsia Bank has introduced a rewards program offering real time booking on over 450 airlines and at 200,000 hotels to its World and Titanium MasterCard cardholders. In collaboration with Infinia Services & Solutions and MasterCard, this rewards program enables cardholders to earn XtraMiles whenever they swipe their World or Titanium MasterCard credit cards. XtraMiles is
Equity Bank Group together with Infosys Technology, IBM, Oracle and Open Way Group have unveiled the successful upgrade of the Group’s integrated and robust IT platform which will enable the Bank roll out its future technology driven innovative products, provide comprehensive business functionality and enhance customer experience. Equity Bank core banking system has now been
