The FNB Banking App turned three years old this weekend. The Banking App was the first of its kind in South Africa, when smartphones became available to FNB customers in 2011. FNB was also the first to launch the Banking App specifically designed for Tablets in April 2013. “From winning the title of MTN; App
In an ongoing process geared at setting the pace for the full scale rollout of the Equity 3.0 strategy aimed at facilitating a cash lite economy in East Africa, Equity Bank has now confirmed its partnership with some of the world’s leading merchant business and payment processing firms. The Bank, which reported a 58% growth
With EMV’s continued expansion overseas and impending adoption in the U.S., fraudsters are turning away from scamming physical credit and debit cards and instead setting their sights on the card-not-present space online. In an effort to further protect its customers from potential fraud online, South African-based Nedbank has partnered with Entersekt, to integrate the solution
CfC Stanbic Bank in Kenya have opened the first ever digital experience bank branch in the country. The branch in Mombabsa’s Nyali Centre Mall is set to radically alter the way customers take care of their financial needs and conduct their daily banking business. CfC Stanbic Bank’s focus is on enhancing the way Kenyans engage
Exim Bank Tanzania has launched a special branch stimulation training for its staff in a move aimed at enhancing efficiency in delivery of services. New members of staff are scheduled to get an average of 56 hours of training, while others would have a minimum of 160 hours of ongoing classroom exposure. Speaking at the
United Bank for Africa (UBA) Plc has taken banking to a new level with the introduction of twitter based transaction alerts for customers. The bank has announced that customers will now have the option of receiving transaction alerts in their Twitter direct messages inbox. Before now customers can only receive transaction alerts as text messages
Rwanda’s banking sector recorded increased profits in the first quarter of 2014, thanks to a cash-hungry economy recovering from the 2013 slump. The sector recorded Rwf700m in total profits during the first three months to hit Rwf8.8 billion (approx. $10m) measured against last year’s Rwf8.1b, Rwanda’s central bank announced two weeks ago. While there was
The Bank of Tanzania (BoT) is considering the use of Short Message Service (SMS) to educate the public on legal tender security features, being part of strategies to prevent fabrication and distribution of counterfeit notes. Commenting on the seriousness of the matter, Senior Clerical Officer from the BoT, Directorate of Banking, Ms Rehema Zongo admitted
While technology is changing every aspect of banking operations, 77 percent of participants in a recent survey say the greatest impact will be on customer satisfaction and regulatory compliance. Some regulators, however, believe banks are moving too slowly. “The Benefits of Innovative Information Technology in the Banking Industry” was conducted by the Frankfurt School of
One-quarter (25 percent) of UK consumers would consider using a pure digital bank – a bank with no branches or call centres that is only accessible via laptops and mobile devices, according to the latest survey of UK current account customers conducted by Accenture. Customers aged 25 to 34 are most keen on the idea
