Nedbank Taps into IBM Analytics to Improve Customer Experience by Leveraging Social Insights

Posted on by wademinnie | 14294 Views | 7 min read

IBM has announced that Nedbank Limited, a leading financial services provider throughout Southern Africa, is using IBM’s predictive analytics solutions to improve the customer experience and provide more responsive real-time services. As a result of this technology implementation, the bank has reduced social media monitoring costs by over a million rand a year (US$105,000 per

Zimbogini Online Store Partners with Zimpost

Posted on by wademinnie | 7473 Views | 10 min read

Zimbabwean  e-commerce startup Zimbogini officially launched a revamped e-commerce website with new features at an event held in Harare towards the end of last year. Although Zimbogini has been around for a while now, the (re)launch was primarily centred around the new payment features and partners they now have on board. Zimbogini.com is now vPayments

Qash launches Mobile Money in Cote d’Ivoire

Posted on by wademinnie | 9304 Views | 5 min read

Qash Services, a non-bank, non-GSM operator, has announced the launch of its mobile phone-based financial services in Cote d’Ivoire, under the name Qash Mobile Banking. Qash Services is one of four independent companies with a mobile money agreement from the Central Bank of the West Africa Monetary Union (BCEAO). According to Francis Zago, CEO of

Airtel Money Partners with Nico Insurance Zambia Limited

Posted on by wademinnie | 11655 Views | 8 min read

Airtel Networks Zambia Plc, a telecommunications service provider in Zambia and Nico Insurance Zambia Limited, have signed a partnership agreement that will enable customers to pay for their insurance using Airtel Money. From today, Airtel customers will be able to pay for their Insurance to Nico Insurance Zambia Limited using their “Airtel Money” accounts. This

B2C E-Commerce in Africa Driven by Improved Infrastructure and an Emerging Middle Class

Posted on by wademinnie | 13603 Views | 22 min read

Secondary market research publisher yStats.com has released findings in its “Africa B2C E-Commerce Report – 2013” indicating that the growing Internet penetration, the spread of mobile technology and improvement of payment and delivery infrastructure are factors that can boost E-Commerce on the continent. yStats.com CEO Yücel Yelken states “E-Commerce has a high potential in Africa

Utilise Banking Services, Tanzania’s Kagera Farmers Urged

Posted on by wademinnie | 10424 Views | 7 min read

The Acting Registrar of Cooperatives in the country, Dr Audax Rutabanzibwa, has commended farmers in the region for establishing the Kagera Farmers’ Cooperative Bank (KFCB), urging them to utilise its services effectively. He noted that the KFCB was exemplary and had made big strides during eleven years of existence, urging shareholders to increase their shares

Global Fraud Trends in Wholesale and Commercial Banking

Posted on by wademinnie | 4269 Views | 12 min read

When it comes to wire and automated clearinghouse (ACH) fraud, global financial executives agree that the biggest negative impact is reputational damage. Regionally, North American financial executives are experiencing less fraud than their global counterparts, according to a recent survey from electronic payment and banking systems leader ACI Worldwide, which examines global fraud trends in

Royal Bank of Scotland Chooses NCR to Deliver 2000 SelfServ ATMs in UK

Posted on by wademinnie | 5892 Views | 12 min read

NCR Corporation a provider of consumer transaction technologies, announced that it is helping the Royal Bank of Scotland (RBS) deliver convenient banking services for its customers. This approach is underpinned by a significant investment by RBS between 2013 and 2016. NCR teams, especially those in NCR’s Dundee Centre of Excellence, are helping achieve this by

CommBank, MasterCard and Samsung Collaborate to Deliver NFC Payments in Australia

Posted on by wademinnie | 9945 Views | 10 min read

Commonwealth Bank, in partnership with MasterCard and Samsung Electronics Australia, became the first bank globally to offer its customers MasterCard® PayPass™ payments capabilities via Near Field Communication (NFC) enabled Samsung GALAXY S4 devices. The world first collaboration delivers a next-generation shopping experience and simplifies the ways customers pay for everyday goods and services. The CommBank

Marks & Spencer Roll Out Polytouch Chip and Pin Self-service Terminals

Posted on by wademinnie | 4422 Views | 9 min read

Wincor Nixdorf together with Pyramid Computer GmbH announced that Marks & Spencer are now entering roll out phase of the polytouch self-service terminals in its high street stores across the UK. As of November 2013, approximately 700 polytouch kiosks in 32“ and 22“ format have been deployed. These next generation kiosks are expected to provide