Habil Olaka, chief executive officer (CEO) of the Kenya Bankers Association (KBA), has called for more investment in mobile money technology by banks to increase accessibility to banking services. Olaka, who officially opened the seventh annual AITEC Banking and Mobile Money COMESA Conference in Nairobi today, said adoption of mobile technology would increase efficiency and
Spark ATM Systems has released its latest Spark Cash Index (SCI), which measures the key cash withdrawal statistics across more than 2 200 Spark ATMs throughout South Africa. The latest SCI for August 2013 revealed an 8.48% year-on-year increase in average cash withdrawal values to R471.81. This also reflects a 1.97% month-on-month growth from R462.70
Attending to customer service with a caring perspective rather than primarily focusing on generating revenue is the secret to building a reputable brand in e-commerce, Yuppiechef believes. Paul Galatis, marketing partner at Yuppiechef, spoke on how customer service will change the world at the eCommerce Conference underway in Johannesburg, South Africa. Explaining the transition made
Ingenico, the worldwide provider of payment solutions, announced a strategic partnership with Tagattitude, a mobile money software vendor, to deliver mobile money solutions in Africa. This partnership is designed to address the specific mobile money demands of the continent with the objective to establish secured electronic transaction infrastructure which will drive financial inclusion in Africa.
Purchasing prepaid electricity via FNB Cellphone Banking is growing in popularity as customers begin to see the benefit of using FNB’s self-service channels for these types of transactions. 62% of all prepaid electricity purchases processed by FNB are made on Cellphone Banking. Prepaid electricity purchases via FNB Cellphone Banking have also seen year-on-year growth of
Datacard Group, the provider of secure ID and card personalization solutions, announced that Ecobank Transnational Inc., a financial services provider with operations in over 30 African countries, is enhancing their customer service levels by implementing Datacard® financial instant issuance solutions for in-branch issuance of its Visa CashXpress prepaid cards. A multi-purpose prepaid card that is
United Bank for Africa Plc (UBA), the Pan-African bank with operations in 19 African countries, New York, London and Paris, announces the launch of Project Alpha – the Group’s new focus for strategic transformation. UBA has for 8 years executed a dedicated strategy of local, regional and global expansion, the implementation of which has seen
Payment solutions firm Paynet Group has announced an upgrade of its systems for issuing EMV chip cards, as Kenya moves towards the March 2014 deadline for switching to the new technology. Karimi Ithau, Paynet Group general manager, said the company has also invested in security standards in data centres to safeguard against rising cases of
SASSA will be able to pay social grants in-house, as directed by the SASSA Act, (Act no 9 of 2004) as from 2017, after expiry of the South African Social Security Agency (SASSA) contract with Cash Paymaster Services (CPS), which is currently responsible for disbursing social grants. To achieve that, the Minister of social Development,
Chase Bank (K) Limited, Naivas Supermarket and Visa have announced a partnership to launch a secure prepaid card for shopping convenience in Kenya, featuring the latest chip-based technology to cut the risk of fraud. The prepaid card, which is based on EMV chip technology, allows users to better manage their finances by eliminating the need
