Standard Bank Launches Mobile Payment Solution

Standard Bank has announced the launch of their mobile payment app, SnapScan. This is the bank’s first mobile payment offering that allows merchants to receive payments from their customers through a combination of a QR code and a secure PIN number. According to Standard Bank’s Head of Innovation and Channel Design, Vuyo Mpako, “We are

Nedbank Ranked First in Client Service for a Second Consecutive Year

Nedbank was recently awarded first prize in the Banking category at the annual South African Service Awards held at Melrose Arch, Johannesburg. The awards recognise leaders in customer-centred service across five industries: banking, short‑term insurance, telecommunications, security and travel. This marks the second consecutive year that Nedbank has won the coveted Financial Services: Banking award

March Spark Cash Index Shows Increase in ATM Withdrawals

Latest statistics released by the Spark Cash Index (SCI), which measures the average value of cash withdrawals across more than 2 300 Spark Automated Teller Machines (ATMs) throughout South Africa, showed a marginal increase in ATM withdrawal levels for March. The SCI revealed a month on-month increase of 0.29% in average cash withdrawal figures for

PwC: Retail Banking Industry Entering a Dynamic Era of Change

A number of key dynamics and developments are likely to substantially alter the global operating landscape for retail banks by 2020, according to a PwC report titled ‘Retail Banking 2020: Evolution or revolution’. Just over half of global bank executives (55%) surveyed believe that non-traditional players pose a threat to the traditional retail banking industry.

Net1 Mobile Solutions is on Point with Secure Prepaid Technology

South African-based Net1 Mobile Solutions,  is showcasing its secure prepaid mobile solutions designed for the utilities sector at this year’s African Utility Week  held in Cape Town this week. “The benefits of a prepaid electricity system are obvious” said Philip Belamant, Managing Director of Net1 Mobile Solutions. “Consumers can plan their purchase and consumption of

Nedbank Receives Recognition for Repositioning its Retail Business

Nedbank’s sustainable turnaround of its retail business has received international recognition from both The Asian Banker and African Banker magazine. Last month Nedbank was named Best Improved Retail Bank (Middle East and Africa region) by The Asian Banker and also received awards for Best Customer Relationship Management and Best Brand Building Initiative in Africa for

Location Based Services on Smartphones Gain Traction in Banking Sector

Location based services (LBS) has allowed FNB to offer Banking App users the ability to locate ATMs and branches and make GeoPayments, cashless, person-to-person payments, with just 3 taps and a pin. This service, launched by FNB on the Banking App in May 2012, was the first ever near-field, person to person payment technology in

African Women in Banking and Payments

While banking and payments is still considered a mainly a ‘boy’s club’ with few women holding top positions both in Africa and internationally we thought we would highlight some of the woman who are making their mark in the African banking and payments landscape. 1. Maria Ramos – Chief Executive of Africa, Barclays Maria Ramos

Intermarc Consulting Promotes Innovation with Card and ePayment Africa Awards in South Africa

Card and ePayment Africa Awards is an annual Pan Africa event with focus on technological advancements and innovation within the ePayment space. It provides a platform for all stakeholders in the industry to be recognized, rewarded and celebrated. The Award dinner and ceremony was held at the prestigious Michelangelo hotel in Johannesburg on the eighteen

Online Ticketing Industry Tightens Security Controls

Online ticketing in South Africa is a growing industry as more and more people, both young and older generations, move towards buying their tickets via the web. The use of mobile technology, using your cellphone or tablet, to purchase tickets to music, theatre or cultural events is booming and several mobile sites have been developed