eCommerce Trends in South Africa Show Enormous Potential

“In the past few years, online transactions have grown substantially in South Africa, proving that consumers are becoming more familiar with online processes, and are feeling more comfortable to engage in an interactive online space,” says Brian Andrew, General Manager for RS Components. RS Components is a market leader in the distribution of electrical, electronic,

SA Banks Hit with R125 Million Fine

The South African Reserve Bank (SARB) conducted AML/CFT (Anti-money laundering and combating the financing of terrorism) inspections at Absa Bank Limited (Absa), FirstRand Bank Limited (FirstRand), Nedbank Limited (Nedbank), and The Standard Bank of South Africa Limited (Standard Bank). In terms of the Financial Intelligence Centre Act, No. 38 of 2001 (FICA), the SARB is

Pick n Pay Sees Growth in Online Shopping

Pick n Pay announced a 27% increase in their online food delivery business when they released their annual results for the year ending March 2014. According to Pick n Pay they now serve more than 2000 customers per week and have extended the service in the Western Cape, KwaZulu-Natal and the Free State. This shows

First National Bank Is the First South African Bank to Use FICO Technology

FICO, a leading predictive analytics and decision management software company, has announced that First National Bank (FNB), is the first bank in the country to use FICO Fraud Resolution Manager to communicate with customers when a potentially fraudulent transaction takes place. Using the FICO application, FNB can automatically contact a customer through voice calls and

FICA in the Spotlight

The South African Reserve Bank has taken a closer look at whether South Africa’s have the right administration controls in place to effectively fight money laundering and combat the financing of terrorism. These controls are laid down in the Financial Intelligence Centre Act, No. 38 of 2001, better known as FICA. While a number of

FNB Updates Their Online Banking Services

FNB recently unveiled a number of new enhancements to its Online Banking platform in an ongoing effort to simplify its digital channels making the lives of customers easier. Customers will now be able to import recipients, reactivate a blocked bank card as well as search for traffic fines using an ID number through Online Banking.

Capitec Displaces FNB as SA’s Favourite for Online Banking

South African bank Capitec has taken the top spot in an online banking customer satisfaction survey, displacing previous favourite First National Bank (FNB). Capitec scored 71 points in online marketing research agency Columinate’s annual “Internet Banking SITEisfaction” survey. “This year Capitec scored the highest points in each category except for device flexibility, making them the

ICASA to Receive Greater e-Commerce Regulatory Powers in SA

Amendments to South Africa’s Electronic Communications Act (ECA) and the Independent Communications Authority of South Africa (ICASA) Act will give the regulator greater jurisdiction over electronic transactions, and the ability to impose higher fines on offenders. President Jacob Zuma assented both the ECA and the ICASA Act on April 7, 2014, with the series of

Statement by the South African Banking Risk Information Centre, Warn Customers Against Email Hacking

In a recent article by the Mail and Guardian newspaper Informal consensus within the private sector saw South Africa ranked third, behind Russia and China in terms of cybercrime. It is with this in mind that the South African Banking Risk Information Centre (SABRIC) has issued a warning to banking customers about email hacking and

ABSA Launches Payment Pebble

South Africa’s ABSA bank has announced the launch of its Payment Pebble, a device that allows businesses and vendors to accept card payments through a smartphone. The device allows businesses to accept chip-and-PIN and magstripe-and-PIN payments from Mastercard and Visa cardholders. “The Payment Pebble is a compact, mobile device that simply plugs into the audio