Nedbank Taps into IBM Analytics to Improve Customer Experience by Leveraging Social Insights

Posted on by wademinnie | 13902 Views | 7 min read

IBM has announced that Nedbank Limited, a leading financial services provider throughout Southern Africa, is using IBM’s predictive analytics solutions to improve the customer experience and provide more responsive real-time services. As a result of this technology implementation, the bank has reduced social media monitoring costs by over a million rand a year (US$105,000 per

SABRIC Urges Banking Customers to be Vigilant When Using ATMS

Posted on by wademinnie | 7134 Views | 7 min read

A huge number of South Africans rely on the ATMs to withdraw money. However the increased usage of ATMs has also resulted in criminals devising various scams such as card skimming, swopping and the trapping of card inside ATMs. This is usually accompanied by shoulder surfing to steal PIN numbers. SABRIC’s research has revealed that

South Africans Embrace Online Shopping and Cyber Monday

Posted on by wademinnie | 8877 Views | 9 min read

This year saw a rise in online spending across the globe, with USA reporting a 20% increase in online shopping on Cyber Monday as shoppers snubbed physical retail stores in favour of missing out on the holiday queues. Locally South Africans are coming to the party, with recent report showing that 9.5% of South Africans

FastNet Mitigates Credit Card Fraud with PCI DSS Compliance

Posted on by wademinnie | 9922 Views | 13 min read

In a bid to fight increasing card fraud, which is estimated to have cost $11.27 billion worldwide in 2012 (a 14.6% increase year-on-year)1, leading wireless data company, FastNet, announced it has achieved Payment Card Industry Data Security Standard (PCI DSS) compliance as a Level 1 service provider. This follows recent stipulation by the Payments Association

Nedbank Private Wealth Launches Centurion, from American Express

Posted on by wademinnie | 13378 Views | 19 min read

The most exclusive Card Membership in the world has arrived in South Africa with the launch of Centurion, from American Express. Issued by Nedbank Private Wealth, Centurion is now available by invitation only or upon appointment to a select group of individuals in South Africa. ‘Centurion is intended for clients who demand a new level

Online Shopping in Africa: Tips for Buying Online this Festive Season

Posted on by wademinnie | 13978 Views | 22 min read

With the increased availability of broadband access, more affordable data costs offered by mobile operators and the consistent development of mobile devices, online shopping is gaining great traction in Sub-Saharan Africa. Fatima Sullivan, Head of Retail at DHL Express Sub-Saharan Africa says that with the upcoming festive season fast approaching, consumers are increasingly choosing to

FNB Enables Gifting of iTunes Gift Codes on the FNB Banking App

Posted on by wademinnie | 14591 Views | 10 min read

FNB has announced that its customers can now purchase iTunes gift codes for the iTunes Store in South Africa using the FNB Banking App. “We believe that FNB customers will benefit greatly from the convenience of purchasing, sending or redeeming iTunes gift codes quickly and effortlessly via the FNB Banking App. The codes can be

South Africans Ready to Spend this Festive Season – eBucks Survey

Posted on by wademinnie | 7431 Views | 18 min read

The results of the eBucks 2012 Festive Survey are in, and they reveal that South Africans are not going to be stopped from spoiling their loved ones this festive season – despite challenging economic conditions. Fifty four percent of the survey’s respondents said they were planning to spend up to R500 per gift, 29% were

TCI Presents: The Core Banking Solutions Conference 2014

Posted on by wademinnie | 8483 Views | 5 min read

Consistent competitive pressures in the core banking industry are forcing banks to look at new ways of gaining competitive advantage, often in the form of spending more finances and time in making sure their core banking systems are immaculate. Hence the need to gain better decision making skills to ensure resources are spent effectively in

SA Constitutional Court Rules SASSA Contract Award as Invalid

Posted on by wademinnie | 11506 Views | 5 min read

Net 1 UEPS Technologies Inc. has announced that the South African Constitutional Court ruled that the tender process followed by the South African Social Security Agency (“SASSA”) in awarding a contract to Net1’s wholly owned subsidiary Cash Paymaster Services (“CPS”) was constitutionally invalid. However, the Constitutional Court suspended its declaration of invalidity pending determination of