Online research specialists Columinate have released the results of the second annual Internet Banking SITEisfaction survey, a report on customers’ usage and perceptions of e-banking in South Africa. The survey quizzed over 1400 South African e-bankers on their online banking habits and attitudes, and revealed several interesting trends. The survey revealed that the South African
The Board of FirstRand Limited announced that Jacques Celliers will succeed Michael Jordaan when he steps down as CEO of First National Bank at the end of this year to spend more time with his family. Dr Jordaan, who has commuted for 5 years to and from his family home in Cape Town, first indicated
Visa’s new mobile point-of-sales (mPOS) device that makes it much easier and cheaper for smaller and medium enterprises (SMEs) to accept card payments, was showcased at the Visa stand at this year’s Tourism Indaba in Durban. Taking on a ‘plug-and-play’ approach, the mPOS device can simply be connected on to a mobile phone enabling business
Absa Bank, a subsidiary of Barclays has launched Multi-Currency Cash Passport – South Africa’s first reloadable prepaid travel Multi-Currency Card. The card allows cardholders to load multiple currencies on the same card. Cardholders can currently load up to four currencies on the easy-to-use card: US dollar, British Pounds, Euro and the Australian Dollars. More currencies
Consumer spending and ATM cash withdrawals decreased marginally in April, following a spike in withdrawal activity during the March holiday period, according to the latest statistics released by Spark ATM Systems. The Spark Cash Index (SCI), which measures the average value of cash withdrawals across more than 2 000 Spark ATMs throughout the country, revealed
In its most recent survey of web users, Alexa (www.alexa.com) noted that FNB was the only banking website in the top 10 sites in Africa and was the most popular banking website on the continent. Typically, national or regional news-based websites dominate the top 10. As a specialised banking site primarily aimed at the bank’s
The next generation App is the first Banking App in South Africa that allows new and existing customers to open an account in real time, directly from the App. FNB has released a new Banking App customised for tablet devices, complimenting a much larger tablet device strategy for the Bank. From today, the App is available
Financial Services Group Absa Bank has launched its much-anticipated App as part of its strategic digital journey, which forms part of its ambition of becoming the Go-To bank in South Africa. The App builds on a strong foundation of infrastructure developments while leveraging shared global resources to deliver value to customers. The technological capability built
FNB has launched a service for FNB customers in SA to send money to residents in Zimbabwe using its Cellphone Banking channel. “FNB’s Zimbabwe Money Transfer service is more convenient and economical than anything else offered in the market,” says Yolande van Wyk, Head of Digital and Alternative Banking for FNB Africa. Recently, research data
The Payments Association of South Africa has mandated the implementation and usage of 3D Secure for all merchants that process Card not Present transactions. The first implementation date was the 2nd of April 2013. The need for additional protection against unauthorised use of cards arose due to the significantly increasing fraud in this area. It
