FNB have expanded their digital banking reach into Africa by launching their Banking App and other digital banking services seamlessly into their African subsidiaries. According to FNB, the Banking App has amassed over 600 000 active App users in the South African market. The first of its kind to launch in Africa in July 2011,
FNB reports that monthly non-cash purchases by customers in its Consumer Segment have surpassed cash withdrawals at its ATMs by R800m. The dominance of card over cash is very new in the financial services sector. Two years ago, FNB Consumer Segment customers withdrew R1.3bn more in cash than the value of card purchases. Across the
FNB’s eWallet is showing strong growth in its African operations with a 119% year-on-year increase in the last financial year. It has also maintained its growth trajectory in South Africa with the total number of eWallets in all countries reaching 2.5 million, an 84% increase on the previous financial year. “The success of eWallet in
There was a massive breach in South Africa’s banks last week resulting in tens of millions of rands in losses. The breach was caused by a malicious malware called Dexter which was unknowingly installed on the POS terminals of a number of fast food chains. It is believed that the malware was implemented by an
FNB, South Africa’s oldest bank and one of the largest financial institutions in the country, is automating and innovating routine banking transactions and improving customer service by installing 1,250 NCR SelfServ™ 4 units. The SelfServ 4 is an ATM-like kiosk that FNB has branded “Slimline ATMs” in their retail sites and remote sites not served
Purchasing prepaid electricity via FNB Cellphone Banking is growing in popularity as customers begin to see the benefit of using FNB’s self-service channels for these types of transactions. 62% of all prepaid electricity purchases processed by FNB are made on Cellphone Banking. Prepaid electricity purchases via FNB Cellphone Banking have also seen year-on-year growth of
The Solidarity Bank Charges 2013 report shows that FNB’s Easy Account is the cheapest full-service bank account in South Africa. “Price is important for customers, but they should also look for the best quality account offering the best benefits,” says Seth Maanda, Head of Sales and Marketing at FNB Transact. FNB’s Easy Account customers have
FNB unveiled its unique Slimline ATM capable of delivering digital banking into retailer environments at remote locations where the volume of business does not support a conventional ATM. FNB Slimline offers a large touch screen with an integrated camera, a card reader for CHIP and PIN enabled cards with a numeric keypad. Says Head of
In recent ThinkMoney research, Capitec, FNB and Nedbank were revealed as the leading consumer bank accounts in South Africa. This was according to nearly 7 000 bank account reviews written by ThinkMoney users, who voted Capitec, FNB and Nedbank accounts as the most popular, both in terms of the number of reviews and a high
FNB’s online banking platform has once again walked away with top honours in the 13th edition of the PwC survey on banking in South Africa 2013. This follows on the previous PwC survey in 2011, where FNB was also awarded first place. “The banking industry is dynamic and has evolved significantly since our last survey
