Capitec Posts 39% Growth In Tough Conditions

Capitec Bank reported an increase in headline earnings of R271m to R971m, for the six months to end August 2013, up 39% compared to the same period a year ago. Headline earnings per share for the period was up 20% to 844 cents, as growth per share was diluted due to the rights issue in

Payment Gateway Helps University Streamline Fee Payments

Late payments are a cash flow nightmare for any organisation – which is why the University of the Western Cape (UWC) turned to payment services provider PayGate to make revenue collection easier and more effective. “Every year we need to collect millions in student fees, as well as application fees from prospective students,” says UWC’s

Kalahari.com Selects SAP’s Hybris as Online Commerce Platform

hybris, a SAP company and the world’s fastest-growing commerce platform provider, announced that kalahari.com, South Africa’s largest online retailer, has selected the hybris Commerce Suite to power its retail vision forward, strengthen its position as an innovative market leader, and fast-track market growth selling both digital and physical goods via its online stores and marketplaces. A 2013

MTN Mobile Money Surpasses One Million Users

Mobile Money subscribers on South Africa’s MTN network have reached one million since the service was launched in November last year. Unlike in Kenya, where the concept has grown rapidly, mobile money has been slow to catch on in South Africa, which has a more matured and developed formal banking sector. According to MTN and

FNB to Upgrade Retail Banking Network with Technology from NCR

FNB, South Africa’s oldest bank and one of the largest financial institutions in the country, is automating and innovating routine banking transactions and improving customer service by installing 1,250 NCR SelfServ™ 4 units. The SelfServ 4 is an ATM-like kiosk that FNB has branded “Slimline ATMs” in their retail sites and remote sites not served

SASSA Debit Cards in SA now Represent 14% of Spark ATM Transactions

Spark ATM Systems has released its latest Spark Cash Index (SCI), which measures the key cash withdrawal statistics across more than 2 200 Spark ATMs throughout South Africa. The latest SCI for August 2013 revealed an 8.48% year-on-year increase in average cash withdrawal values to R471.81. This also reflects a 1.97% month-on-month growth from R462.70

Caring for Customers Key to e-Commerce Success – Yuppiechef

Attending to customer service with a caring perspective rather than primarily focusing on generating revenue is the secret to building a reputable brand in e-commerce, Yuppiechef believes. Paul Galatis, marketing partner at Yuppiechef, spoke on how customer service will change the world at the eCommerce Conference underway in Johannesburg, South Africa. Explaining the transition made

Prepaid Electricity Largest Growing Purchase on FNB Cellphone Banking

Purchasing prepaid electricity via FNB Cellphone Banking is growing in popularity as customers begin to see the benefit of using FNB’s self-service channels for these types of transactions. 62% of all prepaid electricity purchases processed by FNB are made on Cellphone Banking. Prepaid electricity purchases via FNB Cellphone Banking have also seen year-on-year growth of

South African Social Security Agency to Pay Social Grants in-House

SASSA will be able to pay social grants in-house, as directed by the SASSA Act, (Act no 9 of 2004) as from 2017, after expiry of the South African Social Security Agency (SASSA) contract with Cash Paymaster Services (CPS), which is currently responsible for disbursing social grants. To achieve that, the Minister of social Development,

Infographic: E-commerce in Africa

Emerging markets research firm, Jana has released an infographic showing insights on the e-commerce preferences of African consumers in Nigeria, Kenya & South Africa. Surveying 600 consumers in each country, the company asked respondents questions ranging from their favourite online store to their favourite payment mechanism. Have a look at their insights below: