FNB, South Africa’s oldest bank and one of the largest financial institutions in the country, is automating and innovating routine banking transactions and improving customer service by installing 1,250 NCR SelfServ™ 4 units. The SelfServ 4 is an ATM-like kiosk that FNB has branded “Slimline ATMs” in their retail sites and remote sites not served
Spark ATM Systems has released its latest Spark Cash Index (SCI), which measures the key cash withdrawal statistics across more than 2 200 Spark ATMs throughout South Africa. The latest SCI for August 2013 revealed an 8.48% year-on-year increase in average cash withdrawal values to R471.81. This also reflects a 1.97% month-on-month growth from R462.70
Attending to customer service with a caring perspective rather than primarily focusing on generating revenue is the secret to building a reputable brand in e-commerce, Yuppiechef believes. Paul Galatis, marketing partner at Yuppiechef, spoke on how customer service will change the world at the eCommerce Conference underway in Johannesburg, South Africa. Explaining the transition made
Purchasing prepaid electricity via FNB Cellphone Banking is growing in popularity as customers begin to see the benefit of using FNB’s self-service channels for these types of transactions. 62% of all prepaid electricity purchases processed by FNB are made on Cellphone Banking. Prepaid electricity purchases via FNB Cellphone Banking have also seen year-on-year growth of
SASSA will be able to pay social grants in-house, as directed by the SASSA Act, (Act no 9 of 2004) as from 2017, after expiry of the South African Social Security Agency (SASSA) contract with Cash Paymaster Services (CPS), which is currently responsible for disbursing social grants. To achieve that, the Minister of social Development,
Emerging markets research firm, Jana has released an infographic showing insights on the e-commerce preferences of African consumers in Nigeria, Kenya & South Africa. Surveying 600 consumers in each country, the company asked respondents questions ranging from their favourite online store to their favourite payment mechanism. Have a look at their insights below:
As the public voting closes on this the eighth annual South African eCommerce Awards, uAfrica.com is pleased to announce the finalists (in alphabetical order) in the 2013 eCommerce Awards: • Style36.co.za • 5rooms.com • bidorbuy • Citymob • Groupon – South Africa • HomeChoice • Hot Online Fashion • kalahari.com • Loot.co.za • Mr Price
MasterCard and Blue Label Telecoms Limited (Blue Label) today announced a partnership that will see 22,000 small traders and rural shops in South Africa equipped with Point of Sale (POS) devices, enabling them to accept card payments for the first time. Blue Label currently provides thousands of POS terminals in South Africa, which are used
There has been some talk in the merchant community around the Payment Association of South Africa (PASA) mandating 3D Secure for all ecommerce merchants. PASA had sent a letter to acquirers on the 26th March 2013 requesting an implementation date of 02 April 2013 for acquirers to ensure all merchants are aware of this mandate
The electronic payment system of the state (BAS) has been down since Sunday, 25 August 2013. This meant that departments could not capture and approve payments and the Provincial Treasury could not release the payment run to the Bank for the electronic fund transfer to suppliers. The MEC for Finance in KwaZulu-Natal, Ina Cronjé acknowledges
