For the seventh year in a row, consumers have rated American Express highest in customer satisfaction among U.S. credit card companies, according to the annual nationwide study by J.D. Power. The study, released earlier today, places American Express highest in overall satisfaction among 11 of the largest card issuers in the U.S. American Express remains
National Microfinance Bank PLC (NMB) has been named “the Best Bank in Tanzania for 2013” by pre-eminent international finance magazine Euromoney. The awards were presented at the 2013 Euro money Awards for Excellence Dinner in London. In the year 2012, NMB has made notable progress by providing transactional, savings and investment, and lending solutions to
TSYS a leading global payments solution provider, and FICO® a leading analytics software company, have announced the integration of FICO’s latest version of its fraud management solution, FICO® Falcon® Fraud Manager 6 with TSYS’ licensed PRIME card and merchant management solution. This extension to TSYS’ global strategic alliance with FICO will enable TSYS to offer the Falcon
As part of efforts to enhance the delivery of affordable financial services in the country, Access Bank (Ghana) Limited has launched its first ever customer loyalty promotion dubbed “Easy Access Promo”. The promotion, which seeks to reward loyal customers of the Bank, is also aimed at deepening the savings culture in Ghana by empowering individuals
SkyVision’s Private Network solution provided a voice and data network to a Côte d’Ivoire microfinance provider. SkyVision Global Networks Ltd., a global provider of IP connectivity over satellite and fiber optic systems, announced that it has successfully completed the installation of a private satellite network solution for UNACOOPEC-CI (National Union of Savings and Credit Cooperatives)
Mahindra Comviva, a provider of mobile financial and VAS solutions, announced its mobiquity® mobile financial services platform has been awarded the best Mobile Banking Technology award by World Finance Technology Awards 2013, declared recently in London. Mahindra Comviva was recognized for its work in delivering relevant technology solutions for accelerating financial services growth in Asia
Nedbank Group and the Bank of China (’BoC’) have entered into a strategic business cooperation agreement to grow business flows between the People’s Republic of China (’China’) and Africa. The alliance will support clients of the BoC as they look to grow and invest in South Africa and the rest of Africa by providing access
Guaranty Trust Bank plc has once again raised the service bar for African Financial Institutions, by upgrading its Social Banking offering on Facebook to accommodate Instant GTBank Account Opening. With this upgrade, prospective customers of the foremost Bank can open accounts and immediately get their account numbers while on Facebook, without having to visit any
Xchanging, the business process, procurement and technology services provider, has announced it has won a new contract with Standard Bank. The contract will see Xchanging supplying financial processing services to one of Africa’s largest financial services groups, initially for one year. Xchanging was selected for its expertise in working with major banks to deliver complex
President Yoweri Museveni of Uganda has disclosed that government is considering introduction of Islamic banking system in Uganda. The President who was speaking at a dinner he hosted to the Muslim community to mark the end of the Islamic holy month. The dinner was held at State House Entebbe. The President was responding to remarks
